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BMW of Westlake
Westlake, OH
5,248 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,248 reviews
August 16, 2025
It was a really nice experience with Tony. We came in to test drive twice and he was accommodative. We were able to work out a payment that was good. We came in to test drive twice and he was accommodative. We were able to work out a payment that was good. More
by L.VISWANATHAN
Verified Customer
August 15, 2025
Stuck up , rude , absolutely no help after car sitting for a week. Unfortunately for them they profiled me because I brought in a older 7series and dress different. Little did they know there is over 40k for a week. Unfortunately for them they profiled me because I brought in a older 7series and dress different. Little did they know there is over 40k in my car. It will give a McLaren a run.Bye guys nice store bad management More
by Robert
Employees Worked With
August 14, 2025
Excellent staff. Very helpful and informative. Tech found some issues I was not aware of and corrected them. I appreciate the professionalism. Very helpful and informative. Tech found some issues I was not aware of and corrected them. I appreciate the professionalism. More
by JJEF1946
August 14, 2025
I always receive great service from Cory and the service team on my BMW x5. Thank you team on my BMW x5. Thank you More
by CORSICI
August 13, 2025
The Westlake team are always accommodating with setting service appointments, but during this visit they went beyond the call of duty…My appointment was scheduled for 10am, but I had arrived one hour early service appointments, but during this visit they went beyond the call of duty…My appointment was scheduled for 10am, but I had arrived one hour early as I needed to conduct some work calls and Cory had me in and out even before my scheduled appointment time of 10am…Now that’s elite Customer Service! More
by KCYANKS96
Employees Worked With
August 12, 2025
Kevin in the Westlake, Ohio service department was awesome! He touched base all the way through. He continues to stay in touch regarding my car! Thank you, David DeFlorentis awesome! He touched base all the way through. He continues to stay in touch regarding my car! Thank you, David DeFlorentis More
by Daviddeflorentisavi
August 07, 2025
Great place great people great service what more can be said? Jimmy is the best. said? Jimmy is the best. More
by JKOOSER
