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BMW of Westlake
Westlake, OH
4,594 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,594 reviews
May 05, 2025
Cory was fantastic. He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your or He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your organization. Thank you More
by Tom D
Verified CustomerEmployees Worked With
May 05, 2025
Our experience with BMW of Westlake was excellent. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. We found Ken to be Informative, pleasant, patient and relaxed. He was highly available to answer our questions every single time we contacted him. He always seemed genuine and was very accessible. We had a very positive experience with all the personnel with whom we had direct contact there. We highly recommend this BMW dealership. More
by PAULAA0
May 04, 2025
Matthew usually seems to be the person to help me in the service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! T service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! The dealership is always clean More
by Vanessa E.
Employees Worked With
Other Employees :
The service checkout girl, 5 stars!
May 03, 2025
Everyone is friendly and helpful. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. More
by mariagteska
Employees Worked With
May 03, 2025
Great Although the service took longer than expected, the communication was great and they even delivered my car to me as I was unable to pick it up communication was great and they even delivered my car to me as I was unable to pick it up More
by wapugh1129
May 02, 2025
Professional, polite experience. With the high level of competence and skill that I always expect from BMW of Westlake With the high level of competence and skill that I always expect from BMW of Westlake More
by BKORODEWALKER
May 02, 2025
Too expensive but Cory takes care of me so I'll keep coming back. Cory takes care of me. coming back. Cory takes care of me. More
by GOODELLE
May 02, 2025
Friendly service and done on time. Convenient location. Highly recommend this dealership. Brittany is a pleasure to work with Convenient location. Highly recommend this dealership. Brittany is a pleasure to work with More
by DRAMELLA17
Employees Worked With
