Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
5,173 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,173 reviews
March 04, 2026
I appreciate the service provided to me. My only complaint would be that I was there for almost 2 hours. My only complaint would be that I was there for almost 2 hours. More
by JERRYCAHILL4
Verified Customer
March 04, 2026
Kevin was great. Very accommodating and polite. Kevin was great, but the service itself was not. They did not fix all issues that they were supposed to. Very accommodating and polite. Kevin was great, but the service itself was not. They did not fix all issues that they were supposed to. More
by AMANDAMBRICKER
Employees Worked With
Kevin
March 04, 2026
John and Jared provided great and friendly service in a professional manner. Excellent website to research the vehicles. This is my 4th BMW but the first at BMW of Westlake. I highly recommend this dealers professional manner. Excellent website to research the vehicles. This is my 4th BMW but the first at BMW of Westlake. I highly recommend this dealership and John. More
by ALANLACKO
March 03, 2026
This was a great dealership , the service was excellent, they were so helpful ,I appreciate the help from Matthew 💯💯💯💯💯💯💯💯💯💯 they were so helpful ,I appreciate the help from Matthew 💯💯💯💯💯💯💯💯💯💯 More
by SHERMCRIDE46
Employees Worked With
March 03, 2026
The most important thing was the friendly, welcoming and thorough service from Corey. This is my 4th BMW and that has not always been the case. I hope this type of experience continues. thorough service from Corey. This is my 4th BMW and that has not always been the case. I hope this type of experience continues. More
by DUNCANC928
March 02, 2026
If I could give this dealership a higher rating I would. Everyone is amazing. The service department goes above and beyond. Everyone is amazing. The service department goes above and beyond. More
by bmquick08
