BMW of Westlake - Service Center

Great service kept me informed thru the entire process. Would definitely recommend thus dealership to everyone Would definitely recommend thus dealership to everyone More

Nate is an excellent service coordinator. My car is service properly and is returned looking better than I left it. I will continue to use BMW of Westlake for all my services. My car is service properly and is returned looking better than I left it. I will continue to use BMW of Westlake for all my services. More

I’ve been pleased with the professionalism and responsiveness of the service department. Brittany has done a great job. responsiveness of the service department. Brittany has done a great job. More

I’m sorry, I’m not writing 15 words. Find another survey source. Sorry to be a pain Find another survey source. Sorry to be a pain More

The Westlake service manager took the time to drive with me for the vibration I was having in my X3. When the problem became difficult to diagnose, they were able to get advice from BMW that cured the probl me for the vibration I was having in my X3. When the problem became difficult to diagnose, they were able to get advice from BMW that cured the problem. I’m enjoying it more than ever now! More

The service department is very accommodating, excellent service. I did find it unusual that parts could not get me a paint chip sample on a 2019, they tried but it’s not available. Gail Barber service. I did find it unusual that parts could not get me a paint chip sample on a 2019, they tried but it’s not available. Gail Barber More

I got a full diagnostics test done. No thorough results or copy of test was provided to me upon Nate. Calling me for approval to fix one thing at a time. Makes no sense to me. … horribl No thorough results or copy of test was provided to me upon Nate. Calling me for approval to fix one thing at a time. Makes no sense to me. … horrible service in a very humble way. More

I’m always treated with respect and they value my time. They are always friendly and will be back! They are always friendly and will be back! More

Cory was very helpful and explained the maintenance to be performed and made sure I had a loaner vehicle. performed and made sure I had a loaner vehicle. More

My car had two recalls and a major repair that needed to be completed. Even though it took nearly 4 weeks to complete I was very thankful to have a loaner and appreciated their timely communication. be completed. Even though it took nearly 4 weeks to complete I was very thankful to have a loaner and appreciated their timely communication. More