1,999 Reviews of BMW of Westlake - Service Center
Brittney was very friendly and helpful. She helped with a rebate outlining separately in an email. She helped with a rebate outlining separately in an email. More
The Service Department is very efficient and thorough. All work was done as promised and completed on time. All work was done as promised and completed on time. More
Cooperative and professional group. I appreciate the communication and willingness to pursue my repairs in a collaborative manner I appreciate the communication and willingness to pursue my repairs in a collaborative manner More
Good service , clean facility, satisfied with the customer service , clean bathrooms, nice and quiet waiting room customer service , clean bathrooms, nice and quiet waiting room More
Service went smoothly with the exception of car returned with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. with the inside of the door/handle having grease/oil on it. It was able to be cleaned fairly easily when I got home. More
Dealership was nice. The service was great. They kept me informed about the status of my car. The service was great. They kept me informed about the status of my car. More
We have bought 2 BMW x 3’s from BMW Westlake Oh & every experience there has been excellent Brittany was in touch with me to update our service experience there has been excellent Brittany was in touch with me to update our service More
Very responsive and timely. Haven’t met anyone there over the years who was not informed, professional and courteous. Haven’t met anyone there over the years who was not informed, professional and courteous. More