Back

BMW of Westlake - Service Center

Westlake, OH

4.7
2,030 Reviews

2,030 Reviews of BMW of Westlake - Service Center

Sort by
May 03, 2022

Car was received on time, good communication about the status and great way of communicating thru texting More

by Alejandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Westlake responded

Thank you for the great review!

May 01, 2022

I recently brought my BMW Alpina in to be detailed. The service department was very professional with me. The did an excellent job and I was very pleased with their service. Nate was extremely pleas More

by Monkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
May 02, 2022 -

BMW of Westlake responded

Thank you for this amazing review! We appreciate your recommendation!

April 28, 2022

They don’t try to sell me more work than what needs to be done at that time. They’re honest and I like that. More

by LIEBFAMILY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Apr 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

April 28, 2022

I’ve been going there for years and it’s always the same. .......excellent service. More

by AEROCASEINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Westlake responded

We appreciate your loyalty and support!

April 28, 2022

The service department here is the best. Everything went smoothly. The detail package i also purchased was perfect. More

by RADVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 28, 2022 -

BMW of Westlake responded

We appreciate this awesome review!

April 27, 2022

Knowledgeable and helpful. Acknowledges me and my car. Gets to me asap. Like service and dealer More

by JMCOLLISTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 27, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

April 27, 2022

They always are courteous and efficient. They understand what needs to be done and make good recommendations More

by CLAIRE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Apr 27, 2022 -

BMW of Westlake responded

Thanks for the awesome review!

April 27, 2022

First time using this dealership for service, I wasn’t sure where to pull up and I was greeted my a very friendly service member who kindly directed me. I was shown where to wait and get fresh coffee. I e More

by JAMEERN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Apr 27, 2022 -

BMW of Westlake responded

Thanks you for this fantastic review and welcome to the BMW of Westlake family!

April 27, 2022

Did a great job friendly professional fast I will return and recommend you to others More

by RFAFLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 27, 2022 -

BMW of Westlake responded

Thanks for the great review and recommendation!

April 27, 2022

Great service and next level detailing! Highly recommended. I am loking forward to the next trip. More

by FW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Apr 27, 2022 -

BMW of Westlake responded

Thanks for the great review, see you next time!

...
121
...