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BMW of Westlake - Service Center

Westlake, OH

4.7
2,020 Reviews

2,020 Reviews of BMW of Westlake - Service Center

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March 28, 2022

The team did a Great job. Fast, professional and wonderful service. Will be back again. Thanks. More

by SCINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

March 27, 2022

Both service writer and cashier were prompt. Polite and excellent. Service wasperformed quickly while I waited. , More

by MKUBE7
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Mar 28, 2022 -

BMW of Westlake responded

Thank you for this positive feedback!

March 24, 2022

This dealership goes out of there way to make you feel at home and make you there only priority. I return because of that and will continue purchase cars from them, I love to feel special. Michael cavanaug More

by Silver Shamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Mar 24, 2022 -

BMW of Westlake responded

We appreciate this amazing review and your loyalty!

March 24, 2022

Jim is a pleasure to work with. He is by far the best client service representative at the location. More

by JBYRNE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Mar 24, 2022 -

BMW of Westlake responded

Thanks for the positive feedback about Jim!

March 23, 2022

Very professional and personable. Great service. Great service. Great service. Great service. Great service. Great More

by EGYPTIA2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gufreda
Mar 23, 2022 -

BMW of Westlake responded

Thank you for the great review!

March 22, 2022

Came to my home picked up car at promised time . Service was completed promptly and car was delivered earlier than expected. It was a last minute appointment and dealership bent over backwards to ac More

by safaaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks Nez for making the visit happen and so easy
Mar 22, 2022 -

BMW of Westlake responded

Thanks for this great feedback and five stars!

March 18, 2022

Very professional and friendly. Excellent services. From the moment, that you call to schedule service, until finished, they are very nice and welcoming and they do excellent servic More

by draganas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Mar 19, 2022 -

BMW of Westlake responded

Thanks for taking the time to let us know about your positive experience!

March 18, 2022

Great people and great service! I’m never dissatisfied or dissatisfied.lalala. Lalala. Lalala. Lalala More

by YCYNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanaugh
Mar 18, 2022 -

BMW of Westlake responded

Thanks for the great review!

March 14, 2022

Jim was great in service. Very accommodating and was able to drop off my car at work when finished More

by the_lawrences2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 14, 2022 -

BMW of Westlake responded

Thanks for the positive feedback and five stars!

March 14, 2022

Easy to schedule an appointment and easy to work with. Very accommodating had a great experience. More

by Amueller1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

BMW of Westlake responded

Thanks for the great review!

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