BMW of Westlake - Service Center

Totally overpriced services. I went in for a recall and ended up spending $600 for annual routine maintenance! Total Rip off!! I went in for a recall and ended up spending $600 for annual routine maintenance! Total Rip off!! More

Brittany’s customer service was outstanding. I also appreciated the video explanation provided by the technician. I also appreciated the video explanation provided by the technician. More

Quick to help. Video of car problems very helpful. Prices in line with non-dealers. Video of car problems very helpful. Prices in line with non-dealers. More

Westlake BMW provides unparalleled service for good value. The work is flawless. I bought this car to keep it and maintenance is imperative to me. I’m getting genuine BMW parts and work done by mech value. The work is flawless. I bought this car to keep it and maintenance is imperative to me. I’m getting genuine BMW parts and work done by mechanics trained on this hi-tech, high performance car. No one else is touching it. More

I would of liked a lot more up front knowledge about needing to get a rental car and how long I was going to be without my car before I dropped it off. needing to get a rental car and how long I was going to be without my car before I dropped it off. More

BMW Westlake went above and beyond to fix a problem created for me by another local BMW dealer. Now they have won our business for good. created for me by another local BMW dealer. Now they have won our business for good. More

BMW had my preordered tires ready for installation. They got my car in quickly and completed the installation and alignment within their estimated time. got my car in quickly and completed the installation and alignment within their estimated time. More

Cory and Kelly are fantastic. I needed to get a new set of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always e of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always enjoy the experience here. More

Quick,efficient,friendly,they wash your car,they don’t try and find a lot of stuff that doesn’t need attention. try and find a lot of stuff that doesn’t need attention. More

From purchase to getting car serviced, always a pleasure, always done right the first time. always done right the first time. More