BMW of Westlake - Service Center

The dealership was very responsive to our needs. I needed a new battery immediately and they promptly took my car without an appointment. Thank you BMW of Westlake! I needed a new battery immediately and they promptly took my car without an appointment. Thank you BMW of Westlake! More

Had my car dropped off for service and an oil change. Brittaney handled everything from start to finish and kept me informed every step of the way. Brittaney handled everything from start to finish and kept me informed every step of the way. More

The service at this location was Great! Love the video service. Was not a long wait. Love the video service. Was not a long wait. More

Service is always the best quality and reasonably priced. My problem was accurately diagnosed and fixed the first time; slightly below the estimated cost. The service personnel are friendly and responsive. My problem was accurately diagnosed and fixed the first time; slightly below the estimated cost. The service personnel are friendly and responsive. More

Brought my BMW in for oil change. It only took one hour to top fluids and change the oil. I also received a texted video from the Tech on the condition of my car. Can’t beat Ganley B It only took one hour to top fluids and change the oil. I also received a texted video from the Tech on the condition of my car. Can’t beat Ganley BMW for professionalism and quality service. More

Easy to schedule, good communication, I have been pleased with my experiences for many years with my experiences for many years More

Great service and very friendly. The service team kept me informed on the status of my service and price of what was performed. The service team kept me informed on the status of my service and price of what was performed. More

Nate was great. my only issue was with Brittany, a woman who came from a side office near Nate's desk, asked for my keys, explained my issue was probably not covered- my only issue was with Brittany, a woman who came from a side office near Nate's desk, asked for my keys, explained my issue was probably not covered---- to Nate, not speaking directly to me, who did not identify herself, and behaved in an unprofessional manor. I will not return if I need to interact with her. More

Always good. I will recommend this area for my friends. G o o d! A I will recommend this area for my friends. G o o d! A More

Easy and quick, they are in constant contact all throughout the process. That’s why Ill continue to use them for the life of my car. throughout the process. That’s why Ill continue to use them for the life of my car. More