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BMW of Westlake - Service Center

Westlake, OH

4.7
1,986 Reviews

1,986 Reviews of BMW of Westlake - Service Center

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November 14, 2021

The service was very good I was in and out with no problems. And my problem was fixed More

by susanfisherpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Nov 14, 2021 -

BMW of Westlake responded

Thanks for the positive feedback!

November 11, 2021

Very friendly and even detailed the car for us -awesome job-and took us to the airport More

by KRUEGERPIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Nov 11, 2021 -

BMW of Westlake responded

Thanks for the great feedback about the team!

November 10, 2021

Thanks for the excellent service! Appreciate this dealer and all the work done on my car. God bless. More

by IEMIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

BMW of Westlake responded

Thanks for the great review!

November 09, 2021

Very courteous and extensively thorough service. The experience was positive and I left highly satisfied. More

by BCRISALLI21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Nov 09, 2021 -

BMW of Westlake responded

Thank you for this great review about Nate and BMW of Westlake Service!

November 09, 2021

Great and fast service. Nick in service was very nice and knowledgeable nice service . The only thing which I dislike was no ride because was early in the morning. More

by MARIUSDINU2004
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Nov 09, 2021 -

BMW of Westlake responded

Thanks for the feedback!

November 08, 2021

Exceptional! I can always count on the BMW of Westlake team for fantastic service and quality work! More

by JJUVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nezar — five stars
Nov 08, 2021 -

BMW of Westlake responded

Thanks for the awesome feedback about the team at BMW of Westlake!

November 06, 2021

Had an excellent service and our service representative was very prompt and his communication was very clear With all details More

by Gowri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Nov 06, 2021 -

BMW of Westlake responded

Thanks for the positive feedback!

November 06, 2021

Excellent service reps’. Brittany makes everyone feel like a king and she helps to see that every thing is perfect. More

by RPAT38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

BMW of Westlake responded

Thank you for the great feedback about Brittaney and BMW of Westlake!

November 05, 2021

They work with you and will always make sure that you are taken care of More

by Akollab93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

BMW of Westlake responded

Thanks for the awesome feedback!

November 05, 2021

Simple maintenance. Brake fluid & Oil change. In and out. Great service. Surprised to see the showroom floor empty. No new inventory. More

by RMAY24
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Nov 05, 2021 -

BMW of Westlake responded

Thanks for the positive review! We wish we had inventory too!

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