BMW of Westlake - Service Center

I was out of town and in need of a tire balance.They I was out of town and in need of a tire balance. They were able to get me in immediately and resolve my issue. The technicians thoroughness and comm I was out of town and in need of a tire balance. They were able to get me in immediately and resolve my issue. The technicians thoroughness and communication was very appreciated. And the service rep who helped me was also great to deal with. I will definitely recommend them to my friends and family who live in that area. More

Great customer service. They need more loaners though. Great staff who are very friendly and helpful. Pricing is reasonable. Communication is great. Strongly recommend. Thank you Great staff who are very friendly and helpful. Pricing is reasonable. Communication is great. Strongly recommend. Thank you More

Brittaney did a terrific job arranging appointment. She is always very professional and accommodating. My husband and I appreciate Brittaney’s friendliness and follow-through. is always very professional and accommodating. My husband and I appreciate Brittaney’s friendliness and follow-through. More

Jim has assisted me with service since 2011. Always helpful and knowledgeable. I really enjoyed the technicians video of the service and recommendations great news extra! helpful and knowledgeable. I really enjoyed the technicians video of the service and recommendations great news extra! More

BMW of Westlake does a great job staying in touch before during and after the visit. You get text reminders text updates and nice valet cars. during and after the visit. You get text reminders text updates and nice valet cars. More

Always professional, helpful, knowledgeable and friendly. We highly recommend BMW of Westlake service department! Thank you Brittany and staff, we appreciate your great service. M&J We highly recommend BMW of Westlake service department! Thank you Brittany and staff, we appreciate your great service. M&J More

We always receive excellent service from this dealership. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service. More

Nate was wonderful and the service was great! The roadside assistance was great very friendly. Didn’t have to wait long. Experience was wonderful very happy. roadside assistance was great very friendly. Didn’t have to wait long. Experience was wonderful very happy. More

Employees are polite and respectful. Recalls are completed in a timely fashion. My debacle of an expired driver’s license handled calmly with a minimum of embarrassment. completed in a timely fashion. My debacle of an expired driver’s license handled calmly with a minimum of embarrassment. More

ProfessionalGood careGood communication skills Hornets Professional Good care Good communication skills Hornets Good effective service Competence ,should be a little bit more aggressive ..there was Professional Good care Good communication skills Hornets Good effective service Competence ,should be a little bit more aggressive ..there was some hesitation to figure out the problem..but generally speaking ,GOOD SERVICE.. More