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1,991 Reviews of BMW of Westlake - Service Center
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April 29, 2025
Great service! Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minut Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minutes from the dealership. Thanks Nick! More
by TINA36
Verified Customer
April 29, 2025
Brittaney is amazing that's why I keep coming back and buying another BMW BMW will continue to get my business! buying another BMW BMW will continue to get my business! More
by KVELTRI
April 29, 2025
Very clean, nice waiting area, conducive to working. Appreciate the beverages while waiting for my car Appreciate the beverages while waiting for my car More
by NLMULL714
Employees Worked With
April 29, 2025
Outstanding dealership! I return to purchase because of your wonderful service department! Professional Respectful Efficient I return to purchase because of your wonderful service department! Professional Respectful Efficient More
by KVELTRI
April 28, 2025
Prompt communication. Very helpful. The communication was transparent. Cory was very helpful and answered my follow up questions clearly. Very helpful. The communication was transparent. Cory was very helpful and answered my follow up questions clearly. More
by EKELLER2715
April 27, 2025
Greta It was great. No issues and my car was taken care of quickly It was great. No issues and my car was taken care of quickly and with care No issues and my car was taken care of quickly It was great. No issues and my car was taken care of quickly and with care More
by Laurenmassaro123
April 27, 2025
I’ve with BMW Westlake/Middleburg Hights for 18 years and I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my cars to my satisfaction. The service personnel is very pleasant to work with particularly Corey. But again the quality of the work is exceptional. I would recommend them a to any of my friends. thank you. More
by urrutiaj
April 24, 2025
They did everything I asked. Very professional. I like the video survey they send to document condition of tires and brakes. Very professional. I like the video survey they send to document condition of tires and brakes. More
by THADcv
Employees Worked With
April 23, 2025
Brittaney goes above and beyond and is so helpful. We've been customers for 17 years. We've been customers for 17 years. More
by MELANIPOLK
April 23, 2025
Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More
by JOEBAHHUR
Employees Worked With
