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2,082 Reviews of BMW of Westlake - Service Center
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September 05, 2024
We were travelling from New Jersey to Chicago when our BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. BMW I4 broke down. The BMW dealership of Westlake provided excellent support and service. I highly recommend their service department. More
by jschmidt
Employees Worked With
September 03, 2024
Cory was competent, polite, and courteous - he is appreciated an I will continue returning for my services. appreciated an I will continue returning for my services. More
by ALVINBLINDSAY
Verified CustomerEmployees Worked With
August 31, 2024
I’m extremely disappointed on the X1 vehicle (lemon) that BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is c BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is cold and sterile. I had to speak to the regional manager about his team and this vehicle, fighting over high maintenance costs-embellished fees. I’ll never buy from BMW-Westlake again. More
by HAIG
August 30, 2024
Brought my car in for a tire leak and there was some issues with finding my tire/wheel warranty. Service department was very helpful and got in contact with Allstate and resolved the issues. issues with finding my tire/wheel warranty. Service department was very helpful and got in contact with Allstate and resolved the issues. More
by SOEUMSOK
Employees Worked With
August 29, 2024
Very professional and courteous staff. The facilities are very clean and welcoming. Will go here whenever need be. The facilities are very clean and welcoming. Will go here whenever need be. More
by REWARD8604
August 28, 2024
Cory is very nice to work with and everything was done very well. Person to pay was also nice. very well. Person to pay was also nice. More
by Renee Beaver
Employees Worked With
August 28, 2024
Still waiting for recall parts to finish repairs, in hopes it will resolve problem. If not will start from scratch to review the issue with service. hopes it will resolve problem. If not will start from scratch to review the issue with service. More
by bmw4mpm
Employees Worked With
August 28, 2024
Very nice and prompt. Answered all the questions I had. Explained everything clearly. Good job. Answered all the questions I had. Explained everything clearly. Good job. More
by PSTANTON002
Employees Worked With
August 27, 2024
BMW of Westlake does excellent work. Their service department is top notch. They finish the work in the estimated time and the prices are competitive with local garages. Their service department is top notch. They finish the work in the estimated time and the prices are competitive with local garages. More
by JEZUZEK
Employees Worked With
