BMW of Westlake - Service Center

Regular annual service (oil change). Timely service, very polite people. The whole experience was very positive. Scheduling was also easy and fast. Timely service, very polite people. The whole experience was very positive. Scheduling was also easy and fast. More

This was 1200 mile service for the new M2. Brittaney was a great help, as usual, and the work was done promptly and professionally. I drove the car to Washington, D.C. and back later in the we Brittaney was a great help, as usual, and the work was done promptly and professionally. I drove the car to Washington, D.C. and back later in the week and needed confidence that there would be no problems. The service department did a fine job. More

They provided me a loaner car Service was expensive but the work was great on time I have no complain thanks to all and unsung heroes mechanics ????????????shahpour the work was great on time I have no complain thanks to all and unsung heroes mechanics ????????????shahpour More

Very efficient visit with knowledgeable people The team explained clearly what was wrong and I appreciate the video from the technician. Very helpful and satisfactory explained clearly what was wrong and I appreciate the video from the technician. Very helpful and satisfactory More

Andrew and service department did great, on time and good communication. Loaner was nice to have during service. communication. Loaner was nice to have during service. More

Always great customer service. Very friendly and helpful staff Would recommend anybody here Great job! Very friendly and helpful staff Would recommend anybody here Great job! More

Brittaney always makes us feel welcome when we enter the dealership. She has great customer service and follow-through. dealership. She has great customer service and follow-through. More

First class from start to finish. Everything was communicated to me that was going to be done and priced out. Waiting area was comfortable with coffee and actually a lot of BMW swag. Everything was communicated to me that was going to be done and priced out. Waiting area was comfortable with coffee and actually a lot of BMW swag. More

Excellent service. On point. Fast service. It was an excellent service. Fast service. I would recommend BMW of Westlake! On point. Fast service. It was an excellent service. Fast service. I would recommend BMW of Westlake! More

Good Found the problem and fixed the problem Job well done BMW. Thank you for washing the exterior done BMW. Thank you for washing the exterior More