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Baker Nissan

Houston, TX

4.8
1,568 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,570 reviews

June 18, 2026

Thank you, Rogelio Martinez, for the exceptional service! Your professionalism, attentiveness, and thorough explanations made my experience outstanding. I truly appreciated the time you took to provide a com More

by JACEJ1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

"Thank you for choosing our business, we are delighted to hear about your outstanding experience with Rogelio Martinez. We take pride in providing exceptional service to all our customers and are glad that you have experienced our dedication to customer care. We look forward to continuing to work with you in the future!" #CustomerSatisfaction #ExceptionalService #DedicationToCustomerCare

June 18, 2026

Terry was amazing! Very helpful and knowledgeable! Wonderful experience working with him! Would Highly recommend! More

by Zwernre1945
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

Thank you for the kind words, it was a pleasure working with you! We strive to provide top-notch customer service and we're so glad Terry was able to assist you. We appreciate your recommendation!

June 18, 2026

I really would not like to say how my experience was and the whole process since the very first day I bought my car, because it would be a horrible review More

by crystalgf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yamet "Jim" Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Baker Nissan responded

Crystal if you could contact us we would like to get a better understanding on what has been an issue for you regarding your recent purchase and try to resolve any concerns so you feel confident and enjoy your new vehicle please contact us at 281-897-2332

June 16, 2026

The service department here is super helpful. Im usually in and out pretty quick. Najee has been my service advisor for years. Best service I've ever received! More

by CHAUNTEVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Baker Nissan responded

Thank you for the amazing review! We are so happy to hear that Najee has been able to provide you with the best service for years. We strive to always be helpful and efficient for our valued customers. We appreciate your loyalty and look forward to serving you again in the future!

June 16, 2026

I can not express the gratitude enough for the excellent service I received from this dealership beginning with the phone call I received after searching on CARFAX I received the call immediately from Clint More

by rwhit_houston1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Hoover
Jun 17, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Clint provided you with excellent service and went above and beyond to ensure your satisfaction. We are grateful to have him on our team. We appreciate your business and hope you enjoy your new vehicle. Thank you for choosing Baker Nissan!

June 16, 2026

Baker Nissan takes great pride in their customers. Everyone go above and beyond to see that the customers are treated with the highest respect. I’ve been dealing with Baker Nissan since 2010 and becau More

by Jeanetta Hurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Baker Nissan responded

Thank you for your kind words and continued support, we truly appreciate your loyalty! Our team at Baker Nissan strives to provide top-notch service and a welcoming environment for all our valued customers. It's truly our pleasure to have you as a happy customer. See you on your next visit!

June 15, 2026

Terry was nothing short of amazing. He got right down to business which I like and was prepared and ready at my appointment time. He was very thorough in explaining the details of the v More

by ttavarez91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Baker Nissan responded

Thank you so much for taking the time to share your positive experience with Terry and Baker Nissan! We strive to provide top-notch service and are thrilled to hear he was able to meet and exceed your expectations. Enjoy your new vehicle and thank you for choosing Baker Nissan!

June 15, 2026

Good experience and was able to make this transaction rather quickly. So far so good. More

by cmleonard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Baker Nissan responded

Thank you for your positive feedback! We strive to make every transaction seamless and efficient. We're glad to hear you had a good experience with us. Thank you for choosing our business!

June 15, 2026

Service advisor Yamet Medina is very helpful and keeps you informed what is happening and when the car will be ready. He is the reason I keep using Baker Nissan for service work on the 2 Nissan vehicles w More

by PETERROTH8623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Baker Nissan responded

Thank you for the kind words about our service advisor, Yamet Medina! We are happy to hear he has provided you with helpful and informative service. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Nissan vehicles. Thank you for choosing Baker Nissan!

June 15, 2026

Julian was very helpful, knowledgeable, and got my vehicle in quickly. He kept me updated throughout the entire process and made everything easy and stress-free. I’m very pleased with the service I re More

by castillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Alvarado
Jun 17, 2026 -

Baker Nissan responded

We are thrilled to hear that Julian provided you with exceptional service and made your experience stress-free. Thank you for choosing us and we can't wait to serve you again! #CustomerFirst #HighlySatisfied

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