Back

Baker Nissan

Houston, TX

4.9
1,232 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,232 reviews

December 29, 2023

Baker Nissan is truly the best dealership! I have bought 3 cars from them! Would never buy from anyone else!!!! More

by susanreeves13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Baker Nissan responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

I just need to say the service there was great and nice to be part of there service More

by Ronniejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Dec 30, 2023 -

Baker Nissan responded

Ronniejackson, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baker Nissan North!

Dec 30, 2023 -

Ronniejackson responded

David Torres was my service tech. not Taylor

December 21, 2023

Rogelio is amazing. He gets me in and out and the snack bar doesn’t hurt either. I am able to work remotely with the good WiFi in the waiting area so it feels like I’m t More

by cara.despeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2023

The repair was done quickly and precisely. Everyone treated me cordially and answered my concerns. More

by Donetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Baker Nissan responded

Donetta, thank you for your kind words and this wonderful review!

December 06, 2023

We purchased our Nissan Sentra from another dealership who did not want to take care of our service needs, but Baker Nissan has been able to and with a smile. Rolando is a great service advisor; kept us u More

by DarbMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando
Dec 08, 2023 -

Baker Nissan responded

Hi Darbmar, thank you so much for your positive comments about Baker Nissan North and your fantastic experience with Rolando we thank you for your business

December 05, 2023

Marquess Smith provided excellent and professional service. He was very knowledgeable, courteous, and direct to the point! I enjoyed doing business with him and look forward to working with him in More

by chrisn7068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Baker Nissan responded

Thank you for trusting us with your vehicle purchase needs and for sharing what a fantastic experience you had working with Marquis will see you back soon for service

December 01, 2023

Excellent service department. Takes care of customers. Would highly recommend them based on their service. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castillo / Hugo, Luis Castillo
Dec 02, 2023 -

Baker Nissan responded

Hi Tom, thank you so much for your positive comments about Baker Nissan North!

November 30, 2023

Customer service was very professional and courteous and I was satisfied and comfortable while waiting.😀💯 More

by rosiebryant7035m
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 29, 2023

Courteous and communicated to me the estimate, repair timeline and process. No one wants to have to repair their car but they made the process painless. More

by cindi.sedberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edenilson Guerrero
Dec 01, 2023 -

Baker Nissan responded

Cindi.sedberry, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

November 28, 2023

Baker Nissan did a great job taking care of my needs on my 2020 Murano….my service rep was Amir G. and he was awesome. More

by typo510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi
Dec 01, 2023 -

Baker Nissan responded

Hi Typo510, thank you so much for your positive comments about Baker Nissan North! We look forward to your next visit! Take care!

...
5
...