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Baker Nissan

Houston, TX

4.8
1,516 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,516 reviews

May 09, 2026

Rolando Murillo made my experience outstanding. He is attentive, honest and truly focused on making sure everything was handled the right way. His professionalism and genuine care stood out immedi More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

"Thank you for your kind words and 5-star review! We're so glad that Rolando provided you with outstanding service, attentiveness, and honesty. Our team takes great pride in making sure everything is handled the right way and we're happy to have Rolando as a valuable asset at our dealership."

May 09, 2026

Entire Staff was TRULY AMAZING, from my salesman to the gentleman in Finance!! BAKER NISSAN 5 STARS!! ⭐️⭐️⭐️⭐️⭐️ More

by rstanfield1267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Igiebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob English
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you so much for your amazing review! We are thrilled to hear that our entire staff provided you with exceptional service, from our salesman to our finance team. Here at BAKER NISSAN, we strive to deliver 5-star experiences to all of our customers. We truly appreciate your support! ⭐️⭐️⭐️⭐️⭐️

May 09, 2026

It was easy to make the appointment. Marco Pena greeted me as I drove up. He was courteous and kept me up to date. More

by sourlakemike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Marco provided top-notch service and made the appointment process easy for you. We are fortunate to have him on our team. See you at your next appointment!

May 09, 2026

I came to the dealership with a vehicle already picked out that I wanted. I was hoping we could come together on a price. Terry Edwards met me as I got out with the vehicle pulled out for me to see. He More

by calynn6461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Baker Nissan responded

Thank you for the great feedback! We are thrilled to hear that Terry provided you with a stress-free and pleasant buying experience. We understand your concern about the add-on charges and will definitely take your feedback into consideration. We truly appreciate your recommendation and hope to work with you again in the future. Enjoy your new vehicle!

May 08, 2026

I love my Nissan Armada! Yamet at Barker Nissan is always friendly, personable and professional!! More

by JAMESLM95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Baker Nissan responded

Thank you for sharing your positive experience with Yamet at Barker Nissan! We're thrilled to hear that you love your Armada and appreciate your kind words about our team. We strive to provide exceptional service to all of our customers. Enjoy your vehicle!

May 08, 2026

The dealership was very accommodating with getting my car in regarding issues with the battery and tire. More

by colorgirl1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Baker Nissan responded

Thank you for leaving us a great review! We're glad to hear that our dealership was able to accommodate your car's needs and get you back on the road. We appreciate your business and hope to see you again in the future. #CustomerSatisfaction #ExcellentService

May 07, 2026

We were satisfied with the work that was performed on our vehicle and Mr Murillo took good care of us More

by ken_tashi_sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Baker Nissan responded

Thank you, Ken Tashi Sandra, for your wonderful 5-star review! We’re so glad to hear you were satisfied with the work performed on your vehicle. Mr. Murillo and our entire team are dedicated to providing excellent care and service to every customer. We truly appreciate your trust and look forward to assisting you again in the future!

May 06, 2026

Excellent customer service, super professional people, I recommend 100%, This team takes your needs into account. More

by GUILLERMO.MOREIRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Baker Nissan responded

Thank you so much, Guillermo, for your amazing 5-star review! We truly appreciate your kind words and recommendation. Our team works hard to make sure every customer feels heard, valued, and taken care of throughout the entire process. It was a pleasure assisting you, and we look forward to helping you again in the future. Enjoy your new ride!

May 05, 2026

Michael was excellent. He was very patient and open to my needs as a customer. He was engaging and helpful throughout the process. Finance felt rushed as it was late into t More

by 3pfuentes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Baker Nissan responded

Thank you for sharing your experience with us! We’re thrilled to hear Michael provided excellent service, was patient, attentive to your needs, and made the process engaging and helpful from start to finish. We also appreciate your honest feedback regarding the finance portion of your visit. Your comments help us continue improving the experience for every customer. We truly value your business and are glad to know you still had an overall good experience with our team!

May 05, 2026

We had a great time with Drew Slay and his team at Baker Nissan! Drew helped us pick out the perfect car. Everything was smooth and easy, never any pressure, and always about helping us make a good decisi More

by jenningsjwj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Slay
May 08, 2026 -

Baker Nissan responded

Thank you so much for the amazing 5-star review, Jenningsjwj! We’re thrilled to hear that Drew Slay and the Baker Nissan team made your car-buying experience smooth, easy, and pressure-free. Helping our customers feel confident and comfortable in their decisions is always our goal. We truly appreciate your trust and kind words, and we’ll be here whenever you’re ready for your next vehicle. Enjoy your new car!

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