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Basney Honda
Mishawaka, IN
2,847 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
August 06, 2025
All are good except a misunderstanding where I waited in the waiting room while the car was done for more than one hour. It turned out that you texted me instead of finding me in the room. the waiting room while the car was done for more than one hour. It turned out that you texted me instead of finding me in the room. More
by JOHANES
Verified CustomerEmployees Worked With
August 06, 2025
Curt was great! He explained everything thoroughly and let me know everything that needed done. Will definitely be back He explained everything thoroughly and let me know everything that needed done. Will definitely be back More
by ashprks9
Employees Worked With
August 04, 2025
Have been going to Basney Honda since 1987 and have always been treated with excellent service. always been treated with excellent service. More
by spensersdad93
August 01, 2025
I dropped my car off for an oil change and inspection in the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had n the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had not heard anything. I called to check on my vehicle and was told that my phone number was incorrect in the system. I had given the correct phone number to the representative several times before I left make sure the right phone number was on file. There was no apology or even acknowledgement when I finally arrived to pick up my vehicle. Customer service could definitely be better. More
by ckahlenbeck
Employees Worked With
August 01, 2025
Service was prompt and professional. Basney was able to address minor issue in under 45 minutes. Basney was able to address minor issue in under 45 minutes. More
by kj2025
Employees Worked With
August 01, 2025
Very pleasant and stress free place to buy a vehicle. No gimmicks, hard sell or lies. Professional, respectful throughout the purchase. No gimmicks, hard sell or lies. Professional, respectful throughout the purchase. More
by Bob Bline
Employees Worked With
July 27, 2025
Austin was terrific. The work done was excellent. Would definitely come back for further repair work and to look at purchasing a new used car. The work done was excellent. Would definitely come back for further repair work and to look at purchasing a new used car. More
by bobpastoor
Employees Worked With
July 25, 2025
Great leasing experience — Bob and the team were friendly, professional, and made it easy. I love my new car. Highly recommend! friendly, professional, and made it easy. I love my new car. Highly recommend! More
by ldutka
July 25, 2025
Very nice experience from our last dealership. No pressure and very knowledgeable and helpful. Would recommend to friends No pressure and very knowledgeable and helpful. Would recommend to friends More
by jershrogers
July 23, 2025
Car had been towed to the dealership because of a flat tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. More
by karsblue
Employees Worked With
