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Basney Honda
Mishawaka, IN
2,816 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,816 reviews
January 10, 2025
Matt Maurer was my sales representative and he did a wonderful job. I would gladly return to work directly with Matt whenever I need a vehicle. My experience was great with him but while standing in wonderful job. I would gladly return to work directly with Matt whenever I need a vehicle. My experience was great with him but while standing in the dealership, I believe it was the sales manager who was yelling at the top of his lungs with his door open creating a very uncomfortable experience (scaring my wife) and I believe he was screaming at Matt. This is very unprofessional for what should be a professional environment. Matt walked back contained but with a red face and continued to help us. Matt is an ethical and integrity driven man among small men who choose to degrade and scream in order to display power. The car operates flawlessly, Matt was able to help me understand the value in purchasing with Basney Honda which ultimately led me to finding my way back to your dealership. Matt went out of his way to bring the vehicle to me at my place of work. What an exceptional effort on his part. I gave the dealership a 5 star simply for Matt’s performance. I gave the two gentlemen before that a 3 star for their poor decision in management. More
by connor_corl
Verified Customer
January 09, 2025
Curt got my van in right at the time of my appt, programmed my new key, and got me out the door in less then 20 minutes. Basney has always been a pleasure to work with. I would recommend them over o programmed my new key, and got me out the door in less then 20 minutes. Basney has always been a pleasure to work with. I would recommend them over other Honda dealerships in the area. More
by thebeachyfamily
Employees Worked With
January 06, 2025
Great deal on a CR-V that meets our needs. Scott was very helpful in reviewing and selecting the vehicle. They offered a good deal on our trade in and on the vehicle. Everyone was friendly a Scott was very helpful in reviewing and selecting the vehicle. They offered a good deal on our trade in and on the vehicle. Everyone was friendly and helpful. We bought 8 cars from the Basney family and they always treat people great. More
by tjoines
January 05, 2025
I enjoyed the zero pressure purchase experience approach and I love the reliability of Hondas and I love the reliability of Hondas More
by home9389
January 04, 2025
Handled my service in a timely manner. Got me scheduled in quickly and did the work quickly. Got me scheduled in quickly and did the work quickly. More
by wordingerd
Employees Worked With
December 30, 2024
Great service. Took care of all my needs in a timely fashion. Very well satisfied Took care of all my needs in a timely fashion. Very well satisfied More
by johnsowers500
December 27, 2024
Expensive, non-friendly to insurance company, returned for incomplete and improper repair first time in for incomplete and improper repair first time in More
by Rofalcon81@gmail.com
Employees Worked With
December 23, 2024
Service people were friendly and prompt in getting my vehicle taken care of.i chose to wait rather then be taken home and it was a shorter wait time. I got to watch a Holiday movie while waiting along wi vehicle taken care of.i chose to wait rather then be taken home and it was a shorter wait time. I got to watch a Holiday movie while waiting along with popcorn freshly popped! More
by Yummy
December 19, 2024
Amazing experience! Quick and easy process! I love my new car! I would recommend Basney to everyone! Quick and easy process! I love my new car! I would recommend Basney to everyone! More
by karrieseufert
December 18, 2024
on time with no surprises! transportation worked well with uber. Tech explained what i needed to have done in future. transportation worked well with uber. Tech explained what i needed to have done in future. More
by cjd1949@gmail.com
Employees Worked With
