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Basney Honda
Mishawaka, IN
2,820 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,820 reviews
December 27, 2024
Expensive, non-friendly to insurance company, returned for incomplete and improper repair first time in for incomplete and improper repair first time in More
by Rofalcon81@gmail.com
Verified CustomerEmployees Worked With
December 23, 2024
Service people were friendly and prompt in getting my vehicle taken care of.i chose to wait rather then be taken home and it was a shorter wait time. I got to watch a Holiday movie while waiting along wi vehicle taken care of.i chose to wait rather then be taken home and it was a shorter wait time. I got to watch a Holiday movie while waiting along with popcorn freshly popped! More
by Yummy
December 19, 2024
Amazing experience! Quick and easy process! I love my new car! I would recommend Basney to everyone! Quick and easy process! I love my new car! I would recommend Basney to everyone! More
by karrieseufert
December 18, 2024
Took four hours for an oil change. Oil change was supposed to be free as I recently bought my car from Basney and this was advertised. Got charged full price for it Oil change was supposed to be free as I recently bought my car from Basney and this was advertised. Got charged full price for it More
by Mwalters5959
December 18, 2024
on time with no surprises! transportation worked well with uber. Tech explained what i needed to have done in future. transportation worked well with uber. Tech explained what i needed to have done in future. More
by cjd1949@gmail.com
Employees Worked With
December 18, 2024
No problem scheduling an appointment for a recall part. The service was quick and easy. The service was quick and easy. More
by tfhealy
December 13, 2024
A great experience with professional employees with great communication skills and dedication to their work communication skills and dedication to their work More
by rossiters
December 13, 2024
Great experience. Friendly staff, good and speedy service. When I walked into the wrong door, the staff were all very kind, even when they were open late. Would 100% r Friendly staff, good and speedy service. When I walked into the wrong door, the staff were all very kind, even when they were open late. Would 100% recommend Basney! More
by Service Customer
Employees Worked With
Other Employees :
The woman who checked me out was very friendly and helpful!
December 11, 2024
Very disappointed with the service. I purchased my vehicle there. My car would not start 4 times, and it was only 2 years old. After 4 trips to the service center, they still couldn’t f I purchased my vehicle there. My car would not start 4 times, and it was only 2 years old. After 4 trips to the service center, they still couldn’t figure the problem out. I missed work and appointment's. I will not purchase another vehicle from them. More
by marnelle
Employees Worked With
