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Basney Honda
Mishawaka, IN
2,802 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,802 reviews
Verified Customer
November 11, 2021
Don’t feel valued as a customer. Work done isn’t guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the guaranteed. I’ve had a lot of work done on my vehicle there, and I haven’t been happy with the quality. If you question the sales advisors about the work they talk down to you and treat you poorly. More
by alexiswesson
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
November 08, 2021
Scott went out of his way to make this a smooth transition! He was very thorough and never pushy! transition! He was very thorough and never pushy! More
by Crelkhart
November 06, 2021
This was our first experience with Basney and it was wonderful! We dealt with Matt Mulstay in the service department. He was very professional and extremely nice! We will continue to bring our pilot her wonderful! We dealt with Matt Mulstay in the service department. He was very professional and extremely nice! We will continue to bring our pilot here for service! More
by Biged
Employees Worked With
Matt Mulstay
November 04, 2021
A very great experience and Brian Smith did an excellent job of getting us the best vehicle and reviewing all the options. I would recommend Basne Honda to anyone. job of getting us the best vehicle and reviewing all the options. I would recommend Basne Honda to anyone. More
by lbean13
November 04, 2021
I am always impressed with the treatment I receive when I bring my car in! Everyone is so pleasant. My daughter was with me yesterday and she remarked on the great service. bring my car in! Everyone is so pleasant. My daughter was with me yesterday and she remarked on the great service. More
by KAY.WELSH
Employees Worked With
Brian Lynn, Matt Mulstay
November 03, 2021
I don’t always trust what they’re recommending, and have tangible reasons why, but yesterday’s appointment was handled in a professional manner…even in taking more than 24 hours. tangible reasons why, but yesterday’s appointment was handled in a professional manner…even in taking more than 24 hours. More
by jkubinski
Employees Worked With
Matt Mulstay
November 03, 2021
I can always trust their work. Great service and kind staff members. Always taking good care of my car. staff members. Always taking good care of my car. More
by TADASHIOMURA
