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Basney Honda

Mishawaka, IN

4.4
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,801 reviews

October 18, 2021

You guys are lairs only made it a block and had to take it back More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lynn
Oct 23, 2021 -

David responded

Big rip off never should anyone have to go through this.

October 18, 2021

walked and was welcomed with a smile. got right to the point and we were done called when it was done service bay was spotless we will be back. More

by sjmear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Good service, although I had to wait two hours for a simple oil change - which was rough. More

by APRILSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
October 15, 2021

I was receive promptly and the oil change did not tate long. Indeed inquiry about mats for the vehicle. More

by lizchege
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
October 14, 2021

I have now bought three vehicles from your dealership and have always had excellent service. That is why I keep returning. More

by sanderehumc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Great on the sales side but not on service. Every time I take something there for service they mess it up or charge me too much or tell me the wrong Info or do something g that I didn’t not ask them to do w More

by Jordan
Recommend Dealer
No
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

Very knowledgeable about the vehicles, personable and a pleasure to work with. Would definitely use Basney again. More

by reslinger1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

Matt LaPrad was a great guy to work with. He was honest and helpful. I wouldn't hesitate to refer anyone to him. More

by bastipp3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT LAPRAD
October 08, 2021

This was my first visit to this place . I liked the customer srvice and service they provided. More

by Geek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
October 08, 2021

Good service Good environment Professional staff Good service Good environment Professional staff Expense as well Slow too Overall good experience to get service from basney Honda More

by Faisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
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