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Basney Honda
Mishawaka, IN
2,812 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,812 reviews
November 15, 2020
Good service. Austin in service department is always very helpful. Really love my CRV. I like buying Honda because they are very dependable. Just maintenance service. helpful. Really love my CRV. I like buying Honda because they are very dependable. Just maintenance service. More
by RSHOENFELDER
Verified CustomerEmployees Worked With
November 14, 2020
Great friendly service by Matt. Very professional. I declined the complementary car wash service because I washed and waxed my Ridgeline prior to getting my first oil change since owning this vehicle. W declined the complementary car wash service because I washed and waxed my Ridgeline prior to getting my first oil change since owning this vehicle. When I entered the truck I noticed a little spot of oil near the door handle. I wiped it off with my finger, no problem. Once exiting the service center I noticed water spots all over my wind shield. I figured it must be from testing the wiper blades and windshield wiper fluids because it was clean where the blades are. So my suggestion for improvement would be to wipe off the windshield after checking the blades and fluid. maybe this was missed because of the decline of the car wash. More
by RICHWOOD
Employees Worked With
Matt Mulstay
November 14, 2020
When bring in vehicle for work, I don't like all the add on's to the bill. I did say something and some were taken off, but one reason people don't want to bring not new anymore vehicles to dealership for w on's to the bill. I did say something and some were taken off, but one reason people don't want to bring not new anymore vehicles to dealership for work. More
by RODZILLA23016
Employees Worked With
Brad Pankow
November 13, 2020
My experience was great. Very laid back, answered all my questions. Was not a high pressure way of doing business. Will refure people to dealership and to Bryan Smith! questions. Was not a high pressure way of doing business. Will refure people to dealership and to Bryan Smith! More
by timraper70
Employees Worked With
Other Employees :
Bryan Smith
November 13, 2020
Always a good experience. Reviewed and explained everything that was done. Always fairly quick service for not having an appointment. Customer service is always very good. everything that was done. Always fairly quick service for not having an appointment. Customer service is always very good. More
by TLPEASE
Employees Worked With
November 13, 2020
Brady York represented Basney Honda well. This was my first visit to Basney for service on my 2014 CRV. I was extremely pleased with the work, and with the lead of the team, Brady. first visit to Basney for service on my 2014 CRV. I was extremely pleased with the work, and with the lead of the team, Brady. More
by Herb4
Employees Worked With
Brady York
November 12, 2020
It was a great experience working with Bryan. He is friendly and is very transparent. He was not at all pushy, which resulted in a positive experience. friendly and is very transparent. He was not at all pushy, which resulted in a positive experience. More
by ashton.stutzman
Employees Worked With
Bryan Smith
November 10, 2020
Bob was excellent. The process was so easy and he worked with us over the phone. I spent very little time at the dealership and was able to get a good price on a great car. with us over the phone. I spent very little time at the dealership and was able to get a good price on a great car. More
by mdam18
Employees Worked With
November 09, 2020
Very fast, friendly, and convenient maintenance service. I appreciate the ability to schedule an appointment online as well as text updates when work is complete. I appreciate the ability to schedule an appointment online as well as text updates when work is complete. More
by JD
Employees Worked With
Brian Lynn, Matt Mulstay
