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Basney Honda
Mishawaka, IN
2,810 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,810 reviews
October 06, 2020
Arrived at 4pm. Was helped by Matt. Very pleasant and courteous. Told at least 2 hour wait for oil change. Matt got off at 5 so Austin finished checking me out at 10 of 6. Would highly suggest that your courteous. Told at least 2 hour wait for oil change. Matt got off at 5 so Austin finished checking me out at 10 of 6. Would highly suggest that your service hours be corrected on your website. I arrived promptly at 9 am on Saturday only to find it closed. Austin has always been friendly and More
by sandyparmerlee
Verified Customer
October 06, 2020
The wait time was less than first stated. They were friendly and helpful. They didn't try to upsell any services or parts. Overall nice experience. Will continue to take my vehicle to them. friendly and helpful. They didn't try to upsell any services or parts. Overall nice experience. Will continue to take my vehicle to them. More
by my1980cj5
Employees Worked With
October 06, 2020
Had an appointment scheduled to look at a car, showed up and Leslie was not there and the car had been sold with no text/email/call. Emailed her and got excuses and an underhanded apology. and Leslie was not there and the car had been sold with no text/email/call. Emailed her and got excuses and an underhanded apology. More
by Jelkhart
Employees Worked With
October 05, 2020
I was very pleased with the service. Matt did an excellent job as customer service representative. He was friendly and very informative. Thank you for your good service. I plan on returning again. excellent job as customer service representative. He was friendly and very informative. Thank you for your good service. I plan on returning again. More
by Brlacher7
Employees Worked With
Matt Mulstay
October 05, 2020
Very effective service representative. Work done well. Appreciate the explanations of work that was done, especially the needed repair. Will keep using Basney Honda as my go-to car service center! Appreciate the explanations of work that was done, especially the needed repair. Will keep using Basney Honda as my go-to car service center! More
by MISIEWICZ.1
Employees Worked With
Brian Lynn
October 03, 2020
Still waiting for a letter from Brian about loosing our old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. More
by srp
October 01, 2020
Austin is always pleasant to work with. He explains things very well. I am always happy when using Basney's service department. Great work! A+ things very well. I am always happy when using Basney's service department. Great work! A+ More
by Clairesmc
Employees Worked With
September 30, 2020
Rodger was very easy tp work with and very responsive to our needs. He followed up to keep us informed and answered all of our questions rapidly. our needs. He followed up to keep us informed and answered all of our questions rapidly. More
by mrpolyester1
September 30, 2020
Good recall service on the airbags that were defective from the original assembly they had my vehicle done in less time than expected and they will assist you in what ever you need from the original assembly they had my vehicle done in less time than expected and they will assist you in what ever you need More
by oscaherr1345
Employees Worked With
Brad Pankow
