Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,802 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,802 reviews
June 22, 2020
I usually hate buying a new car but it was a pleasure working with Bob Briney at Basney Honda! i would recommend Basney and Bob highly working with Bob Briney at Basney Honda! i would recommend Basney and Bob highly More
by cookielady52
June 21, 2020
Acura Service The service was accurate and they did what they were suppose to do on the Acura. They were very thorough and actually saved a repair procedure that wa The service was accurate and they did what they were suppose to do on the Acura. They were very thorough and actually saved a repair procedure that was resolved on the oil pump and timing belt replacement which was not actually a rear main seal. Thanks to the Basney Team! More
by RROUCH
Verified CustomerEmployees Worked With
Matt Mulstay
June 19, 2020
Attentive, fast and fair From the moment of inquiry about the vehicle we were interested in, to walking out the door with the keys in our hand, Leslie, Brian, Chip and Ken wer From the moment of inquiry about the vehicle we were interested in, to walking out the door with the keys in our hand, Leslie, Brian, Chip and Ken were efficient, fair and fast, which made the whole process very pleasant.. More
by casekr
June 19, 2020
I have purchased many cars over the years but my experience at Basney was the best ever. Matt LaPrad was a knowledgeable salesman and made me feel that my vehicle wants and needs were important to h experience at Basney was the best ever. Matt LaPrad was a knowledgeable salesman and made me feel that my vehicle wants and needs were important to him. I did a lot of my own research before going to the dealer, but Matt was able to answer all of my questions. Leslie was in contact with me from the time I sent my application online until I met with Matt at the showroom. The pricing on the lease was a pleasant surprise to me because it was below my internet researched calculations and the finance process went smoothly with the finance man, Ken. More
by kathyh
June 19, 2020
We just purchased our second car from Patrick. He made the car buying experience very pleasant.. I would highly recommend purchasing a vehicle from Basney Honda.. the car buying experience very pleasant.. I would highly recommend purchasing a vehicle from Basney Honda.. More
by Happy customer
Employees Worked With
Patrick
June 19, 2020
It was a great process overall. Pretty quick and easy. Patrick did a great job keeping us updated throughout the week. Would definitely recommend this dealership. Patrick did a great job keeping us updated throughout the week. Would definitely recommend this dealership. More
by sheriheckaman
June 19, 2020
I loved that the worked with what I wanted to get! They were very friendly and listened to what I wanted and I understanding of my needs! were very friendly and listened to what I wanted and I understanding of my needs! More
by lesliecuevas99
Employees Worked With
June 18, 2020
Prompt service , very friendly staff. Helped me as soon as I pulled in and gave a very accurate estimate of time service would take to complete as I pulled in and gave a very accurate estimate of time service would take to complete More
by North.jennifer89
Employees Worked With
Justin Bowerman, Brian Lynn, Matt Mulstay
June 16, 2020
Received quality workmanship for detailing of my 2006 Honda I am totally satisfied with the service I have receive at Basney Honda since 2010. On this last visit I got exactly what I paid for and for a very re I am totally satisfied with the service I have receive at Basney Honda since 2010. On this last visit I got exactly what I paid for and for a very reasonable price I might add. The detailer made my car look like new & smell like new. Your service advisor Cassandra Wilcox was very professional, polite, & courteous. I will be coming back for many hears I hope. More
by flashesrule1
Employees Worked With
Cassandra Wilcox, Service
June 15, 2020
Arriving and being greeted respectfully and with a tone of interest felt nice along with the whole experience from me arriving to the dealership to just eyeball the car to see if I liked it to me leaving w of interest felt nice along with the whole experience from me arriving to the dealership to just eyeball the car to see if I liked it to me leaving with a car felt cool. I bought my first car here after a long time of searching for something used and decent and once I start another search, I'll come here first. More
by Rafael
