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Basney Honda
Mishawaka, IN
2,822 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,822 reviews
June 30, 2020
This was by far the best car buying experience I have ever had. They listened to what I was looking for, and didn’t try to up sell me into something out of my price range. The entire process was quick ever had. They listened to what I was looking for, and didn’t try to up sell me into something out of my price range. The entire process was quick and seamless. More
by Jhershberger
Verified Customer
June 28, 2020
Brad and Kenny were great!Prompt courteous service with Brad and Kenny were great! Prompt courteous service with attention to detail. Brad even talked about winterizing my car for the future. Very helpfu Brad and Kenny were great! Prompt courteous service with attention to detail. Brad even talked about winterizing my car for the future. Very helpful. Thank you! More
by PINKYGABA
Employees Worked With
Kenny, Brad Pankow
June 27, 2020
service review very professional manor in which I was subject to and the work was done in a timely manor. a good experience and will come back again. very professional manor in which I was subject to and the work was done in a timely manor. a good experience and will come back again. More
by dbmass
Employees Worked With
Brad Pankow
June 27, 2020
Technician very helpful. Got meIn and out fast. 25 words Technician very helpful. Got me In and out fast. 25 words is too many. Yada yada yada yada yada yada yada yada yada yada yada. Technician very helpful. Got me In and out fast. 25 words is too many. Yada yada yada yada yada yada yada yada yada yada yada. More
by PKAISER635
Employees Worked With
Brad Pankow
June 27, 2020
Basney Honda has been my place for service and sales about 30 years! Everyone is very professional and pleasant with whom to deal. Keep up the fine work! Barry England about 30 years! Everyone is very professional and pleasant with whom to deal. Keep up the fine work! Barry England More
by englandbear
June 27, 2020
We really enjoyed working with Scott and Patrick! I would deffinately recomed purchasing from this dealership. Fast and friendly service. We will purchase with them again. deffinately recomed purchasing from this dealership. Fast and friendly service. We will purchase with them again. More
by Sstout
June 27, 2020
Basney Honda was the first dealership I have been to where you can really truly tell these people have your best interest and needs in mind! As a first time buyer I have been shopping around and when I where you can really truly tell these people have your best interest and needs in mind! As a first time buyer I have been shopping around and when I went to Basney I actually felt like they were able to help me and give me the tools and information I needed to make sure I was getting not only the best deal but also a vehicle that worked for me! I love my new civic and I am so thrilled with how well everything was, would definitely recommend Basney to any of my friends and family if theyre looking for a new vehicle. More
by Aswensen
June 26, 2020
We have bought 4 cars from Bob and left ft feeling good! The first experience with Bob was after VW kept us till closing starting from morning- Bob unlocked the door and sold us a car we wanted, VW next doo The first experience with Bob was after VW kept us till closing starting from morning- Bob unlocked the door and sold us a car we wanted, VW next door was trying to get us to buy something that made us uneazy. We drive too many miles to lease so we buy, as the car leaves warranty or safety measures change we trade. The first car from Basney, we were on our way to buy a Nissan Pathfinder, Kim let us test drive an Accord, it was great but I did not like the color and said if only they had it in blue and a 6 speed. Well the old guy in the lobby that we were talking too had just retrieved a car from Chicago for a customer, still with plastic on it, the customer had ask for a different color, Well how about that, we drove a Blue 6-speed manual home. Counting the Audi TT we are up to 6 cars from Basney, 4 with Bob, possibly another in a few years. We have always left feeling like we have gotten a fair deal, and treated well. More
by edwardrbehnke
Employees Worked With
Other Employees :
The finance guy and the service lady Cassandra, I believe were super.
June 26, 2020
I dont usually like dealing with car salesmen. They are so pushy. But not Badney Honda. Felt so at ease. Scott was so super great. so pushy. But not Badney Honda. Felt so at ease. Scott was so super great. More
by andi
June 26, 2020
The service I get at Basney Honda has always been great The service I get at Basney Honda has always been great and Austin Aufie is really wonderful and competent. I have no complaints about his assistanc The service I get at Basney Honda has always been great and Austin Aufie is really wonderful and competent. I have no complaints about his assistance or the work that was done, but I was disappointed in the mask policy. I Definitely will put off for the car repairs as I didn’t feel safe. More
by DG
Employees Worked With
