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Basney Honda
Mishawaka, IN
2,801 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,801 reviews
June 09, 2020
Everyone in service was very helpful in identifying general service issues with car, suggesting solutions and fixing them in a timely manner. I am very happy with service. general service issues with car, suggesting solutions and fixing them in a timely manner. I am very happy with service. More
by Steve H
Verified CustomerEmployees Worked With
Cassandra Wilcox (5 stars!), Matt Mulstay
June 09, 2020
Evaluation of Basney Honda Service Team Have purchased new Honda vehicles from Basney for approximately 38 years. Service team is excellent. Very knowledgeable and do top quality work. Se Have purchased new Honda vehicles from Basney for approximately 38 years. Service team is excellent. Very knowledgeable and do top quality work. Service managers explain everything that is done on your vehicle every time. Would recommend Basney Honda to anyone for both vehicle purchase and service. More
by trogers10
June 08, 2020
Very good, they worked with us to get the car for my grandson. He is happy! I want to thank them for everything. I would recommend someone to get a car there. grandson. He is happy! I want to thank them for everything. I would recommend someone to get a car there. More
by neelysh
June 07, 2020
The last 2 times I had service work done I was very satisfied. I worked with Matt Mulstay & he letme know about the service that my car needed & when it would be done. It was done in a timely manner. M satisfied. I worked with Matt Mulstay & he letme know about the service that my car needed & when it would be done. It was done in a timely manner. Matt did a great job! More
by mrsammy3
Employees Worked With
Matt Mulstay
June 05, 2020
I have been with Basney Honda since 1989. Obvious I have been pleased with your service. Also Matt Mulstay has given me excellent service. He explains everything very well and is kind and very professional been pleased with your service. Also Matt Mulstay has given me excellent service. He explains everything very well and is kind and very professional. A special thanks to Matt. More
by dtermont1
Employees Worked With
Matt Mulstay
June 04, 2020
No pressure sales. Friendly atmosphere. Our sales representative was very helpful finding us a car that fit our needs. This was our second time dealing with Bob Briney representative was very helpful finding us a car that fit our needs. This was our second time dealing with Bob Briney More
by Tday442
Employees Worked With
June 04, 2020
Great service with great people I have a 2006 Honda Odessey with 175,000 miles. Basney has done all the service through those years and the vehicle still runs like the first day I d I have a 2006 Honda Odessey with 175,000 miles. Basney has done all the service through those years and the vehicle still runs like the first day I drove it off the car lot. More
by JLEETS
Employees Worked With
June 04, 2020
Great experience with Matt, friendly and quick. Same with Brandon...he took car of us quickly and made the repair to the new car painless with Brandon...he took car of us quickly and made the repair to the new car painless More
by hannafamilyz
Employees Worked With
Brandon Wilson, Matt Mulstay
May 30, 2020
Very helpful and informative in helping us to fine the right crv. Help in getting all paper work ready for us to buy this crv Thank you right crv. Help in getting all paper work ready for us to buy this crv Thank you More
by joyne1956
May 26, 2020
I have been very pleased with the attention that I have always received in a positive way from the technicians who have serviced my car. I have been optimistic about choosing a dealership again in the futu always received in a positive way from the technicians who have serviced my car. I have been optimistic about choosing a dealership again in the future. More
by p-r-harris
