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Basney Honda
Mishawaka, IN
2,802 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,802 reviews
May 07, 2020
awesome service great job and good service, i was greeted promptly and with a smile and was taken good care of.Service was completed quickly and even was given a comp great job and good service, i was greeted promptly and with a smile and was taken good care of.Service was completed quickly and even was given a complimentary car wash More
by CHARMED434
Verified CustomerEmployees Worked With
Brad Pankow, Matt Mulstay
May 07, 2020
We bought a car from Scott Allen. He was absolutely fabulous to work with! Thank you for all your work to help us get a great car!! fabulous to work with! Thank you for all your work to help us get a great car!! More
by Ashley V.
May 04, 2020
Great and prompt service. They located the car color I Great and prompt service. They located the car color I wanted and Managers were courteous and appreciative of our business. I am recommending thi Great and prompt service. They located the car color I wanted and Managers were courteous and appreciative of our business. I am recommending this dealership to business partners family and friends More
by Hvm47
May 03, 2020
This is my 6th vehicle acquired through Basney Honda. That should say everything!! Great personal service, buying process was very easy, and the pricing of the deal was fantastic. That should say everything!! Great personal service, buying process was very easy, and the pricing of the deal was fantastic. More
by jkuroski
May 02, 2020
I don't feel like I can trust the service team. When I asked if they had used synthetic oil for my oil change I was told, "Yes, full synthetic blend".... Really?! When my car needed a new alternator they asked if they had used synthetic oil for my oil change I was told, "Yes, full synthetic blend".... Really?! When my car needed a new alternator they were going to change $1,100 to replace the alternator and 2 1/2 year old battery.... What?! I'm done! Why would I continue to give my business to a company that doesn't appreciate it? More
by RON
Employees Worked With
April 30, 2020
Was the best auto buying experience I have ever had from start to finish! Bob and Jay were outstanding to work with, and very knowledgeable of their vehicles and understanding of our buying needs. Will defi start to finish! Bob and Jay were outstanding to work with, and very knowledgeable of their vehicles and understanding of our buying needs. Will definitely be a future customer. More
by JTY34
April 29, 2020
I love that your team in service takes my complaints seriously and fix things right!! Always a pleasure to deal with professionals and your waiting area is inviting! seriously and fix things right!! Always a pleasure to deal with professionals and your waiting area is inviting! More
by marybromano
April 29, 2020
I came in to get an extra key made. It was a first class experience. Several employees made this a very positive experience in attitude, knowledge and service. class experience. Several employees made this a very positive experience in attitude, knowledge and service. More
by bobarnes
Employees Worked With
Brian Lynn
April 29, 2020
New Honda Our 2009 Odyssey needed significant work we decided was not worth it. We were in discussion with Scott and were able to do most on-line to socially d Our 2009 Odyssey needed significant work we decided was not worth it. We were in discussion with Scott and were able to do most on-line to socially distance while getting a deal done. Basney gave us a fair trade-in value and a fair price overall. We did our research on-line and by any objective measure, we got a good deal. More
by mmeyer9
Employees Worked With
April 28, 2020
Best service advisor we’ve ever had. The team taking care of my van met the needs of my family and beyond. We couldn’t ask for a better team taking care of us! of my van met the needs of my family and beyond. We couldn’t ask for a better team taking care of us! More
by kristakerns
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
