Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,806 reviews
April 20, 2020
Tire Out Of Balanace One of the tires on the new van was out of balance from new. You balanced it and it goes around great! Thank you very much. One of the tires on the new van was out of balance from new. You balanced it and it goes around great! Thank you very much. More
by rock.heller
Verified CustomerEmployees Worked With
April 20, 2020
Just an oil change. I put less than 2000 per year on the vehicle. It should last forever. Austin always takes good care of my car. I'll be back. I put less than 2000 per year on the vehicle. It should last forever. Austin always takes good care of my car. I'll be back. More
by JAD608
April 17, 2020
Prompt service at my time of need I had to venture out during quarantine to get groceries and when I got back to my car my battery was dead. I called and spoke with Don and was able I had to venture out during quarantine to get groceries and when I got back to my car my battery was dead. I called and spoke with Don and was able to get me in immediately and replace my batter, got my oil changed and gave my car a wash. Great prompt service! More
by TNTKRAMER97
Employees Worked With
Don Perkins III
April 15, 2020
Austin was great to work with. He was very helpful and let us know what exactly need to be done with my car. He is very knowledgeable and a very nice guy. let us know what exactly need to be done with my car. He is very knowledgeable and a very nice guy. More
by ZALIVIA
Employees Worked With
April 14, 2020
Brake service Purchased many cars from Basney Honda and get them all serviced there as well. Service staff is excellent and friendly. Sales staff is very polite a Purchased many cars from Basney Honda and get them all serviced there as well. Service staff is excellent and friendly. Sales staff is very polite and great to work with! More
by troy30
April 14, 2020
Basney Family is the best. Great place to do business would recommend to everyone. Please make sure you buy a Honda. Service and reliable on Honda are second to none. would recommend to everyone. Please make sure you buy a Honda. Service and reliable on Honda are second to none. More
by jtjhealeyhome
April 09, 2020
Service appointment was quick professional and every thing went very smoothly. A very good experience. everyone one I worked with was courteous and professional. Thanks thing went very smoothly. A very good experience. everyone one I worked with was courteous and professional. Thanks More
by jbutler8
Employees Worked With
April 09, 2020
Easiest car buying experience I've ever had If you are looking for a no-hassle buying experience, this is a good bet. They did ask if I wanted extras like tire protection but when I said no, the If you are looking for a no-hassle buying experience, this is a good bet. They did ask if I wanted extras like tire protection but when I said no, they moved on. No pressure in the finance room, very cordial. The salesman knew the features of the car and it was obvious that he had taken the time to learn about the car beyond just what was needed to sell it. Should I buy another Honda in the future(very likely), I would buy it here. More
by lshisler
Employees Worked With
April 09, 2020
Great experience. The Basney team made the process very easy. Bob was quickly available for any questions. The vehicle was ready when promised, completely detailed and ready for my daughter to enjoy. easy. Bob was quickly available for any questions. The vehicle was ready when promised, completely detailed and ready for my daughter to enjoy. More
by john.urbanski
Employees Worked With
April 09, 2020
Bob is genuine and honest, no pressure just helpful I will be coming back here for everything I need. The signing process was longer than I realized (this is my first new car) but that's not fault of Bo I will be coming back here for everything I need. The signing process was longer than I realized (this is my first new car) but that's not fault of Bob or the others of course. They made it very easy to get through and explained the new features of the car for me. Free car washes will be nice too! More
by curtis14
