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Basney Honda
Mishawaka, IN
2,812 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,812 reviews
January 29, 2020
The work I needed done was taken care of in a timely fashion and my van was washed when I picked it up. Thank you fashion and my van was washed when I picked it up. Thank you More
by PCRIPEDM
Verified CustomerEmployees Worked With
January 29, 2020
Bryan Smith is the BEST sales person I have EVER worked with Bryan was very helpful with finding me a new car. Always available when I needed him. I never felt super presured (like most do) to make a decision. Bryan was very helpful with finding me a new car. Always available when I needed him. I never felt super presured (like most do) to make a decision. I will definitely recommend him to my family (already did and they are scheduled to meet with him) and friends. The finance gentelman (black rimmed glasses with yellow tinted lenses) was also very helpful with answers to all my questions. He also had really good sugestions for future purchases. I will Never go anywhere else. +++++!!!!! I never met Chip the person that appraised the car but happy with the deal!!! Thanks More
by Snuggles
Employees Worked With
Other Employees :
person with black rimmed glasses with yellow tined lenses :), Bryan Smith
January 29, 2020
Great service. Oil change completed as promised. Friendly staff. Clean waiting room. Prices comparable. I enjoy receiving service coupons. I would recommend service to others. Friendly staff. Clean waiting room. Prices comparable. I enjoy receiving service coupons. I would recommend service to others. More
by jodielynna
Employees Worked With
January 29, 2020
Basney Honda Service Department My Honda 2008 CR-V needed routine service with nearly 90,000 miles. Everything was done to satisfaction, customer service was superb, and I will retu My Honda 2008 CR-V needed routine service with nearly 90,000 miles. Everything was done to satisfaction, customer service was superb, and I will return for continued service. More
by DIANERG1226
January 28, 2020
Would not recommend purchasing uncertified vehicles or using the service department of Basney Honda. Parts replaced on newly purchased vehicle broke again the next day. using the service department of Basney Honda. Parts replaced on newly purchased vehicle broke again the next day. More
by taskillen
January 28, 2020
Great dealership and Bob Briney is the BEST I have say that Basney Honda takes an interest in their customers needs and especially Bob Briney who is one of their Top Car Sales Associates. My Dad I have say that Basney Honda takes an interest in their customers needs and especially Bob Briney who is one of their Top Car Sales Associates. My Dad and Mom went to Basney back in the early 2000's and received excellent sales help from Bob Briney when they leased their first Honda, and eventually bought it after the lease. About 13 years after the lease, purchase and little over 200,000 miles later we were faced with a situation of either having repairs done or leasing another Honda, and Bob Briney was there to assist my Mom again with processing the lease on a New 2016 Honda. Well, if you want to talk about a repeat customer, you have it right here as in May 2019 we again dealt with Bob Briney for yet another Lease on a new 2019 Honda. Honestly, I recommend Bob Briney to anyone who is looking into buying or leasing a New Honda from Basney, you will get exceptional service from Bob, and when you leave you will definitely be HAPPY !!! More
by Eigna20
Employees Worked With
January 27, 2020
Impressed Solid experience. The waiting area was nice to be able to sit and get work done while my car was being worked on. Cassandra was friendly and helpful. Solid experience. The waiting area was nice to be able to sit and get work done while my car was being worked on. Cassandra was friendly and helpful. I never go to dealerships for maintenance work because it has always seemed significantly more expensive, but my experience and the confidence I walked away with in knowing my car was "good to go" was worth coming back for. The technicians even turned off that stupid TPMS light for me! More
by Jimmy96
Employees Worked With
Cassandra
January 27, 2020
This dealership was awesome!! Everybody was so nice and helpful, the facilities were clean and pleasant, and they had popcorn and water available which was really enjoyable! I would absolutely recommend th helpful, the facilities were clean and pleasant, and they had popcorn and water available which was really enjoyable! I would absolutely recommend this dealership again More
by lmartin
Employees Worked With
Brian Lynn
January 25, 2020
Good service. Took time to clearly look over my car and test it before getting it back to me. Quick service as well. Kept me informed of how my car was coming aling test it before getting it back to me. Quick service as well. Kept me informed of how my car was coming aling More
by AMSPIER
Employees Worked With
January 25, 2020
Everything about Basney Honda and Bob Briney is 5 star! Great service, super helpful, and they made the shopping experience fun! Thank you so much, excited for my new odyssey! Great service, super helpful, and they made the shopping experience fun! Thank you so much, excited for my new odyssey! More
by Madeline.catanzarite
