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Basney Honda
Mishawaka, IN
2,809 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,809 reviews
December 19, 2019
Great service Matt was great. Kept me informed, and was VERY nice. Work was done in a timely manor so I could be on my way home. Matt was great. Kept me informed, and was VERY nice. Work was done in a timely manor so I could be on my way home. More
by NANBOB1964
Verified CustomerEmployees Worked With
Matt Mulstay
December 19, 2019
Brian and Jay are lovely! :) Easy going, No pressure :) Best deal in michiana area. Not rude like the rest. Beautiful! My lifetime dealer from now on :) Everyone should come here Easy going, No pressure :) Best deal in michiana area. Not rude like the rest. Beautiful! My lifetime dealer from now on :) Everyone should come here. More
by anita
December 19, 2019
Oil change Very friendly and quick and accurate. Would highly recommend other to go here. Love how the guy who checked me in treated me like a friend. Very friendly and quick and accurate. Would highly recommend other to go here. Love how the guy who checked me in treated me like a friend. More
by lukerrie
Employees Worked With
Don’t remember his name but whoever checked me in was great!
December 18, 2019
Standard maintenance Always fast check in, complimentary shuttle service, and delivery of a clean car. Always very easy to schedule, and turn around is always fast. Thank Always fast check in, complimentary shuttle service, and delivery of a clean car. Always very easy to schedule, and turn around is always fast. Thanks Basney!! More
by CARL.ARELT
Employees Worked With
Brian Lynn
December 17, 2019
Outstanding experience It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with It took four hours, a new salesman and a fantastic manager, Jay Barney to make a deal. I enjoyed every minute of it. I felt like I was treated with respect and excellent customer service! There is a reason I keep going back there to get my vehicles and it starts with Jay Barney and ends with the salesman. Looking forward to my next purchase which will happen at Basney More
by klondon15
December 17, 2019
warranty work During routine maintenance a problem was found with my car. The part was ordered quickly and I was scheduled back within a few days. I thought it was During routine maintenance a problem was found with my car. The part was ordered quickly and I was scheduled back within a few days. I thought it was wonderful they were able to provide me with a loaner car so I could get some errands done while my car was being worked on. Thanks Brad for all your help! More
by tj
Employees Worked With
Brad Pankow
December 17, 2019
Maintenance & waiting room & showroom & salesmen Just going for oil change with $10 coupon will still give us very good welcoming experience. Top notch informative and quick maintenance dept.. wait Just going for oil change with $10 coupon will still give us very good welcoming experience. Top notch informative and quick maintenance dept.. waiting room with welcoming comfy chairs-hot popcorn-water and different coffees..and anytime we return we get our welcoming salesman More
by msabathne
Employees Worked With
Bryan Smith
December 16, 2019
New Honda lease Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. Got a great car for a great price all while getting great service. 10/10 would recommend if you are looking for a new or used car. More
by matt3_futa
December 16, 2019
Was told by salesman brakes were resurfaced. They were not.. Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car long enough to find issue... More
by reedautumn11
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
December 16, 2019
Great customer service I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! More
by SUNNY.VERNER
Employees Worked With
