Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,808 reviews
November 28, 2019
Bought used My sales rep. Bob Briney went the extra mile to ensure that I got a vehicle that I not only liked but was also in my price range. My sales rep. Bob Briney went the extra mile to ensure that I got a vehicle that I not only liked but was also in my price range. More
by brucetoombs1959
Verified Customer
November 27, 2019
Service Brian was helpful right from the start. Courteous and professional. Had a battery issue which ended up being replaced. Time it took to complete servic Brian was helpful right from the start. Courteous and professional. Had a battery issue which ended up being replaced. Time it took to complete service was less than the couple hours quoted. Very satisfied.. More
by VVANWHY
Employees Worked With
Brian Lynn
November 26, 2019
Great Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Rea Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Really cares about putting people in good cars. More
by kikidisher
November 26, 2019
Tire rotation. No appointment needed. Have been a customer of Basney Honda in Mishawaka In for over 14 years. This is the 4th CR-V that I've had. Have always been very satisfied with every Have been a customer of Basney Honda in Mishawaka In for over 14 years. This is the 4th CR-V that I've had. Have always been very satisfied with everything. More
by mcnamaralois31
Employees Worked With
Brad Pankow
November 26, 2019
Fast and easy Everything as promised. Made appointment in and out in less than 45 minutes. able to plan accordingly and work into work day. good job, thanks Everything as promised. Made appointment in and out in less than 45 minutes. able to plan accordingly and work into work day. good job, thanks More
by KELLY.NEUBAUER
Employees Worked With
Brian Lynn
November 26, 2019
They helped be with other question on my honda and all polit I appreciate them answering my questions and helping me and directing me where I'm supposed to go and everything and I think they did a great job that I appreciate them answering my questions and helping me and directing me where I'm supposed to go and everything and I think they did a great job that's why I gave him the raids More
by rebgaspar
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
November 26, 2019
Great Customer Service The entire staff is attentive, friendly, and professional. I also appreciate the free carwash that is included with the oil change maintenance servic The entire staff is attentive, friendly, and professional. I also appreciate the free carwash that is included with the oil change maintenance service. Great customer service! More
by Honda Babe
Employees Worked With
November 23, 2019
Courteous Servive Team The service department was very nice and helpful with any question I had. I enjoy that they are not "pushing" me to have other service done just to g The service department was very nice and helpful with any question I had. I enjoy that they are not "pushing" me to have other service done just to get additional sales / money. Been there done that before! Very happy with them. More
by LaurieV
Employees Worked With
Brad Pankow
November 22, 2019
everyone great to work with.. they do a great job, with customer care..would recommend.. have never had any problems with any employee.. make sure your taken care of in a timely f they do a great job, with customer care..would recommend.. have never had any problems with any employee.. make sure your taken care of in a timely fashion.. More
by WISE121
Employees Worked With
Brad Pankow
November 22, 2019
Great service I have purchased many vehicles from this dealer and have always enjoyed the great service they provide. This service visit for a new headlight was no I have purchased many vehicles from this dealer and have always enjoyed the great service they provide. This service visit for a new headlight was no different. Thank you. More
by EXTREMEDESIGNEJ
Employees Worked With
Brad Pankow
