Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,822 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,822 reviews
July 31, 2019
Good experience A nice, low-pressure experience. Strong, capable staff who were polite and respectful. I would not hesitate to recommend this dealership to family an A nice, low-pressure experience. Strong, capable staff who were polite and respectful. I would not hesitate to recommend this dealership to family and friends. More
by kencrossgm
Verified Customer
July 31, 2019
Excellent Rodger Loveing was very patient and helpful throughout the buying process. The best salesperson to work with. Would recommend him to those who need a Rodger Loveing was very patient and helpful throughout the buying process. The best salesperson to work with. Would recommend him to those who need a salesman to help them purchase a new vehicle. More
by hillarysilas
July 31, 2019
Service great car wash horrible I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coa I was extremely disappointed in the car wash at the service center. After my car was returned in the evening he next day I noticed multiple clear coat scratches on hood and trunk. I always have taken meticulous care of car and I can’t believe how many scratches are on my car now. The service was great but car wash horrible also I had tons of water spots along with scratches. More
by DNICE1969
Employees Worked With
July 31, 2019
Enjoyed dealing with Basney Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was R Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was Ron in finance More
by jm56
July 31, 2019
Best service ever! It was the most positive experience, and Matt is the best. You have the most wonderful, knowledgeable, and helpful employee in Matt. I needed a loan It was the most positive experience, and Matt is the best. You have the most wonderful, knowledgeable, and helpful employee in Matt. I needed a loaner. None were available. He contacted me everyday to insure me he was "on the case". He made this experience seemless. I'm proud to be of the Honda family. Feels great to know I can call Matt for all my needs, and questions. Thanks Matt! I appreciate you. More
by Chris gerrard
July 30, 2019
new car great job helping us make our car selection. we also were given a great introduction to the car and all the new teck. as we drive the car we know bas great job helping us make our car selection. we also were given a great introduction to the car and all the new teck. as we drive the car we know basney will be there to help with questions. thanks More
by erogers0
July 30, 2019
Wonderful experience at Basney Honda. Brandon our sales rep, was very helpful and was great to work with. The whole process from turning in our leased car to dr experience at Basney Honda. Brandon our sales rep, was very helpful and was great to work with. The whole process from turning in our leased car to driving off the lot with a new vehicle was hassle free. More
by Moore63
July 30, 2019
Honest and Timely The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but u The Basney Honda service center was very honest with the issues going on in my 14 year old car, made recommendations, quoted me for the repairs, but ultimately listened to me about the issues important to me. They were also very timely in their response and service. Would definitely recommend!! More
by natalie.vanarsdall639
Employees Worked With
Other Employees :
Bryan Smith, Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
July 30, 2019
Honest and listened to my needs! Basney Honda assessed the repairs needed on my 14 year old car, were honest with me about the value of my car, made recommendations on trade in value Basney Honda assessed the repairs needed on my 14 year old car, were honest with me about the value of my car, made recommendations on trade in value and options, and assisted me in selecting my first brand new car. I had specific wants and needs in a car, and they listened/were willing to work with me throughout while never pushing anything else on me. I truly respect/trust them, and plan to always give them my business from now on. More
by natalie.vanarsdall639
July 30, 2019
Air bag replacement Relatively short wait. Car was washed. Replaced brake light bulbs that were in the vehicle when I bought it from your dealership. Was having problems Relatively short wait. Car was washed. Replaced brake light bulbs that were in the vehicle when I bought it from your dealership. Was having problems with brake lamp light coming on intermittently, but brake lights were working. More
by KENVANNEVEL
Employees Worked With
Matt Mulstay
