Basney Honda
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Good experience with great service. The waiting room is comfortable. I waited a little longer than expected since only one oil technician was available that day. The waiting room is comfortable. I waited a little longer than expected since only one oil technician was available that day. More
The whole car buying experience was great at Basney Honda! Scott Allen was a wonderful salesman and took great care of us. Very happy with my car purchase and I would definitely come back to Basney. Honda! Scott Allen was a wonderful salesman and took great care of us. Very happy with my car purchase and I would definitely come back to Basney. More
Felt like they were only looking out for themselves. In the end got the car we love but the experience was not great. In the end got the car we love but the experience was not great. More
The Service Department is very disorganized. Can't seem to track ordered parts. They had 2 weeks before my 1st appointment to get the part needed. Was told at the 2nd appointment that the part w Can't seem to track ordered parts. They had 2 weeks before my 1st appointment to get the part needed. Was told at the 2nd appointment that the part was still not in. After I returned home (45 minutes away), a 2nd service advisor informed me that it really was in. So, it took a 3rd trip there to get my battery cable. Curt sounded like a prerecorded message in speaking. He hardly listened to me and sent me on my way, when he could have done better research. When I returned that same day, he offered little remorse. Was given a free oil change and some gas, but that hardly makes up for the difficulties and unpleasantries. More
Very good experience overall. Felt like things could have been a little more up front as to what the used vehicle needed so I could go over those issues with my mechanic. Felt like things could have been a little more up front as to what the used vehicle needed so I could go over those issues with my mechanic. More
Always curious and helpful. They have earned my trust. The service department is courteous and helpful. I have used their services for years as they have earned my trust. They have earned my trust. The service department is courteous and helpful. I have used their services for years as they have earned my trust. More
Oil change and car wash - communication well and fairly I appreciated the non pushing for additional services suggested appreciated the non pushing for additional services suggested More
The dealership was clean and nice car that I bought needed work hood wouldn't close. Tires were bald had to buy a new hood latch and they wouldn't budge on the price. needed work hood wouldn't close. Tires were bald had to buy a new hood latch and they wouldn't budge on the price. More
Extremely slow service with waiting for an oil change for 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours More