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Basney Honda
Mishawaka, IN
2,826 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,826 reviews
Verified Customer
October 10, 2022
This is my 15th Honda purchases from Basney Honda. I would never shop another dealership. They have always treated me well and the customer service is top notch. I always recommend my Basney Honda to I would never shop another dealership. They have always treated me well and the customer service is top notch. I always recommend my Basney Honda to my friends and family. More
by 67Cougar
October 08, 2022
I always receive great service when I take my car to Basney Honda. Everyone is courteous and very pleasant. Basney Honda. Everyone is courteous and very pleasant. More
by KAY.WELSH
October 07, 2022
Brian, the service writer, was most helpful - from my initial call through the replacement, under warranty, (on a 1999 CR-V) of an airbag. The facility is welcoming, bright and appears spotless - unusu initial call through the replacement, under warranty, (on a 1999 CR-V) of an airbag. The facility is welcoming, bright and appears spotless - unusual for a service facility. Basney, obviously, takes great pride in its work. I will not hesitate to recommend Basney should the opportunity arise. REB More
by Rufus
Employees Worked With
Brian Lynn
October 06, 2022
Quote was inaccurate and a 700 charge was added for labor. Big surprise when you come in to pay and price difference is so great! labor. Big surprise when you come in to pay and price difference is so great! More
by TARCID2000
Employees Worked With
October 05, 2022
Did the work promptly while I waited. Nice, comfortable waiting area. Service advisor Austin was very nice Nice, comfortable waiting area. Service advisor Austin was very nice More
by ljgriffisLynn
October 04, 2022
The service department was quick and efficient with addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. addressing my needs. I’m happy to have found a repair facility that cares about the customer and treats me like family. More
by Rlemanski
Employees Worked With
Other Employees :
Don Perkins III, Brian Lynn, Matt Mulstay
October 02, 2022
Scott was great to work with. I can't say enough on how helpful he was through the whole process. He was understanding of my concerns and helped me through everthing. A++++ I can't say enough on how helpful he was through the whole process. He was understanding of my concerns and helped me through everthing. A++++ More
by jokerc29
October 01, 2022
My family has purchased and leased several cars from Basney Honda, Bryan Smith has always been our man to work with.I can’t say enough about Bryan, he is by far the best. He is above friendly, communic Basney Honda, Bryan Smith has always been our man to work with.I can’t say enough about Bryan, he is by far the best. He is above friendly, communication with him is the best, he cares, about people, I could go on and on…not enough room on paper to say how much he is appreciated. Service is also good, we are pleased with the overall main office when buying the cars. I can’t say anything negative about Basney Honda. Bob and Sandy Matuszak💕👏👍 More
by rsmatuszak
