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Basney Honda

Mishawaka, IN

4.4
2,811 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,811 reviews

July 13, 2022

I was able to get an appointment quickly. . Matt was very friendly, professional as I described the issue. it was taken care of within the day . I am very please with the service I've received More

by jtirotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 12, 2022

Very customer friendly. Fit me without an appointment and we’re able to figure out what was wrong. More

by becmci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Great service reps and they were able to get my car in, serviced and out within a reasonable amount of time. Very happy with the work, service and costs. More

by Esutula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
July 11, 2022

Service is a joke technicians are not smart cant diagnose problem unless computer tells them More

by kkatkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Lynn
July 09, 2022

I asked that a trip check be performed. Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the ri More

by LOUGIO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Good service, very through. Willing to correctly fix and advise customer on their Honda no matter the vehicle age. More

by KENNETH.J.SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 04, 2022

Whoever serviced my car got oil stains on the inside. That’s never happened before. My brakes are brand new and they tried to tell me the front brakes are worn. More

by SMCOURTNEY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Pankow
July 02, 2022

Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. More

by TDORAN407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah was great
July 02, 2022

Great experience! This is the third car I have purchased from the the dealership, very professional at every level, thanks again crew for all your help!!! More

by mpearish1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very friendly and knowledgeable. Always helpful and willing to work with us to make a deal. More

by mdliverett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith
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