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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
May 10, 2022
The dealership has the most amazing people working there. Bob Brinney is the best and always helpful. And of course Chip Basney and Chris McGowan. I just love working with them . Professional and straight Bob Brinney is the best and always helpful. And of course Chip Basney and Chris McGowan. I just love working with them . Professional and straight forward. Thank you. More
by lauren32
Verified Customer
May 06, 2022
The staff was friendly, knowledgeable, and was more than accommodating. I was very grateful for their help and how they worked to pair me with my new vehicle. accommodating. I was very grateful for their help and how they worked to pair me with my new vehicle. More
by alexisn
May 04, 2022
Initial customer service was lacking but once they had my car it did improve. They tend to overbook their appointments and it makes for a long wait. car it did improve. They tend to overbook their appointments and it makes for a long wait. More
by ssoehlig
Employees Worked With
Brian Lynn
May 03, 2022
Sales staff and finance manager were the best. Not pushy but willing to answer questions. Matt, the salesperson even filled the vehicle with fuel. We arrived to look at 8:30 am on a Saturday morni Not pushy but willing to answer questions. Matt, the salesperson even filled the vehicle with fuel. We arrived to look at 8:30 am on a Saturday morning and left at 11:00am in a previously owned Ford Expedition. More
by erskind
May 02, 2022
The service was great and they got my car in and serviced quickly. The only thing that I was disappointed with was they said I got a free complimentary car wash, but when I walked out to my car, it was defi quickly. The only thing that I was disappointed with was they said I got a free complimentary car wash, but when I walked out to my car, it was definitely not washed. More
by KNutting
Employees Worked With
Brian Lynn
April 27, 2022
Absolutely hate that you can’t eat an appointment for an oil change, was told it would be a few hours, but I was in no out in around an hour. oil change, was told it would be a few hours, but I was in no out in around an hour. More
by rutherford0102
Employees Worked With
Matt Mulstay
April 21, 2022
We were very satisfied with the service. I always trust Austin. He is an outstanding representative for Basney! I always trust Austin. He is an outstanding representative for Basney! More
by COLLEENWIEBER
Employees Worked With
April 19, 2022
From calling the service department to dropping off my vehicle was easy and stress free. Basney Honda worked with us to drop off our vehicle early and even was able to work on it early. They kept in const vehicle was easy and stress free. Basney Honda worked with us to drop off our vehicle early and even was able to work on it early. They kept in constant contact and made everything easy and stress free. More
by Englishteachercarroll
Employees Worked With
April 16, 2022
They did a great job explaining the problem with my vehicle, what needed to be done and what the cost would!! The service man also pointed out that passenger side wheels had been damaged prior to my p vehicle, what needed to be done and what the cost would!! The service man also pointed out that passenger side wheels had been damaged prior to my purchasing the vehicle and someone had decided to put touch up paint on them!!! They paint come off after one car wash!! More
by cynsmith1030
Employees Worked With
Other Employees :
Steve Peacock was our sales agent I give him a 0
