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Basney Honda
Mishawaka, IN
2,826 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,826 reviews
Verified Customer
March 28, 2022
All the employees were courteous and kind. The facility is clean and has a comfortable waiting room. However, it took 5 hours to get my car done. I was initially told 1.5 hours. The facility is clean and has a comfortable waiting room. However, it took 5 hours to get my car done. I was initially told 1.5 hours. More
by Ginarinna
Employees Worked With
March 28, 2022
I purchased my CRV new from another dealer, since delivery I've had it in this shop 2 time for a clunking noise from the front end not able to find. The right tie rod broke while my wife was driving delivery I've had it in this shop 2 time for a clunking noise from the front end not able to find. The right tie rod broke while my wife was driving and had it towed to Basney. I explained the vehicle was never in a crash and the clunking noise persisted. Because the vehicle has 37000 I had to pay with no Honda warranty available. The estimate I was told was $320.00, when I picked up the bill was $479.00. The service manager did not offer me the phone number of Honda customer assistance service, I had to ask for it to try to get reimbursed. The vehicle does not have the clunking noise now and it seems good. I'm surprised the vehicle was not given a courtesy wash. More
by rbell1944
March 27, 2022
Very satisfied with the service I was not pressured at all it was a good experience all it was a good experience More
by rdgood0
March 24, 2022
Wonderful professional. Friendly service Every person I encountered was helpful and friendly. The car was clean and a very thorough car report was handed to Me and well e Friendly service Every person I encountered was helpful and friendly. The car was clean and a very thorough car report was handed to Me and well ecplained More
by mleb257
March 24, 2022
Great service. Resolved the issue to our satisfaction. Prompt attention and was able to take my car as a walk in. Courtesy shuttle was also offered Resolved the issue to our satisfaction. Prompt attention and was able to take my car as a walk in. Courtesy shuttle was also offered More
by RZKHANPK
Employees Worked With
Brad Pankow
March 23, 2022
This dealership went above and beyond and I couldn’t be more happy with the outcome! more happy with the outcome! More
by jacobexum
March 23, 2022
Basney Honda has an exception service team. Matt Mulstay always takes care of my service needs and I know things will be done right. I've been a long-time customer of Basney, and they are doi Matt Mulstay always takes care of my service needs and I know things will be done right. I've been a long-time customer of Basney, and they are doing things right to keep me as a customer. More
by Miffysbear
Employees Worked With
Matt Mulstay
March 23, 2022
Great service, recommendations always on target. The wait was a little longer than previous visits The wait was a little longer than previous visits More
by SAMUMANGENA
