Basney Honda - Service Center

I always enjoy my experience with Austin in the service dept. He alway calls me by my name. His efforts are greatly appreciated. The service dept at Basney Honda is second to none. dept. He alway calls me by my name. His efforts are greatly appreciated. The service dept at Basney Honda is second to none. More

Austin Auffie is the best service advisor I’ve ever worked with. He’s always very clear in articulating what the car needs now and what can wait, which is a balance that I greatly appreciate! His tim worked with. He’s always very clear in articulating what the car needs now and what can wait, which is a balance that I greatly appreciate! His time estimates for project completion are always accurate. More

Service lights came on and I had to get my car towed to be looked at the week after I moved to this area. I definitely made the right decision by deciding to take it to Basney Honda. Everyone has been very be looked at the week after I moved to this area. I definitely made the right decision by deciding to take it to Basney Honda. Everyone has been very friendly and helpful. They did their best to help me understand my options for service on my 19 year old Acura and were proactive in reaching out to me and following up. More

I was pleased with the service dept. Austin was very I was pleased with the service dept. Austin was very friendly & knowledgeable. Brad checked me out when my car was finished and very nice as well. I was pleased with the service dept. Austin was very friendly & knowledgeable. Brad checked me out when my car was finished and very nice as well. I would have liked to see all employees wearing masks. The two men I listed did. More

I really appreciated the way that Matt in the service department went the extra mile to try to get us a discount on an engine repair that we had to have done as a result of a service bulletin. He was ve department went the extra mile to try to get us a discount on an engine repair that we had to have done as a result of a service bulletin. He was very good to work with! We were very pleased with the service! More

Oil change Although we arrived on a busy day, we were in and out in less time than expected. Everyone is always very pleasant and helpful. Great job, as always. Although we arrived on a busy day, we were in and out in less time than expected. Everyone is always very pleasant and helpful. Great job, as always. More

Employee's worked well together, greeted one another in morning. Matt Mulstay said the things that made me want to continue to be apart of the Honda family. morning. Matt Mulstay said the things that made me want to continue to be apart of the Honda family. More

Polite. Fast.conveniant. . Covid appropriate. I was in and out in a timely manner with the ability to social distance. People were polite and professional and out in a timely manner with the ability to social distance. People were polite and professional More

Place was horrible and service was bad and very rude made me wait ,4 hours standing there to wait for van to be fixed didn't even offer me a ride home loner cart very bad experience me wait ,4 hours standing there to wait for van to be fixed didn't even offer me a ride home loner cart very bad experience More

I received prompt and efficient service. Happy with Covid19 precautions. Felt fee for service was appropriate. My service writer walked me over to the payment area and showed me to my car. They even Covid19 precautions. Felt fee for service was appropriate. My service writer walked me over to the payment area and showed me to my car. They even have me a complementary car wash! More