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Bates Ford

Lebanon, TN

4.2
139 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 139 reviews

September 30, 2019

Great People to work with. Travis was amazing and so was the finance manager. From that begin to the end they made you feel comfortable and that was a big plus to me! More

by rthib613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Frierson
September 27, 2019

New truck purchase Have purchased multiple vehicles from Bates and have all my vehicles serviced at the dealership. Couldn’t be pleased more, great place to do business. More

by Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tubbs; Mike McClendon, Barry Broersma
September 24, 2019

Great!!! The people there are great!!! Every department is very understanding! I bought my explorer there and have had nothing but great experiences there!!! T More

by Owen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Watts
September 23, 2019

Excellent customer service We came in looking for a low mileage used vehicle. After test driving a few car we were not totally happy with our options. Mr. Kress and the man in More

by Yolanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kress
September 20, 2019

So Happy with my Pacifica! Good Morning! I am loving my Chrysler Pacifica! It's has so many bells and whistles I haven't even learned them all yet. I am loving having the ro More

by Rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sheppherd and Travis Frierson
September 19, 2019

great thanks to ray in service,kept me informed of all repairs , also thanks to paul,service manager for helping out with the cost of the oil pan labor More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ray and paul
September 17, 2019

Great customer service I got a tune up (100000 mile), new battery and a couple of Recalls. Service was great. Staff was helpful and nice. Price was less than I imagined. More

by Ima Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
September 10, 2019

Bought my new pony Was looking for a Mustang convertible, Bates Ford had several to choose from. Joey was very helpful. He took the time to help me choose the right vehi More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
September 04, 2019

Two Cars at one time Bought two cars at one time.The interest rate on the used was lower than the new.Called my credit union and the interest was two points lower. Will be More

by Tdterry1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Loan officer ,salesman joey
September 03, 2019

Bates Ford is super easy to find your new ride This is our 2nd vehicle we have purchased from Bates , we have always had great friendly service . Highly recommend . Will be back for future purchase More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
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