Bayside Chrysler Jeep Dodge
Bayside, NY
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 9,057 reviews
I had my JEEP car oil change at Bayside store. The service was fast, efficient and warm. The representative demonstrated professional and made me feel so welcome. I definitely wish to give this se The service was fast, efficient and warm. The representative demonstrated professional and made me feel so welcome. I definitely wish to give this service department a five star feedback. More
As always the service at Bayside Jeep is outstanding! Always a pleasant experience and the staff is friendly and knowledgeable . Always a pleasant experience and the staff is friendly and knowledgeable . More
My experience with Jeep Bayside has been absolutely horrific. I brought my Jeep here for a scheduled service on Presidents Day. I waited for 3 hours, despite having an appointment, for Brandon Diaz, t horrific. I brought my Jeep here for a scheduled service on Presidents Day. I waited for 3 hours, despite having an appointment, for Brandon Diaz, the front desk service consultant to tell me "I have bad news, we lost your key." I stood there dumbfounded as I could not understand how I waited there for 3 hours, with my car receiving no service for them to finally tell me they lost my key. When I asked why I wasn't notified earlier Brandon explained that he had just received the news. Brandon's response to my situation that his company caused was rude and unprofessional to say the least. He offered no real solution and no apology. After some time of me expressing how upset I was and demanding a solution Brandon said that the most they could do was try to find the key and if not found I would have to go home and possibly come back the next day when a a key was produced. What a terrible "solution" to a problem Jeep Bayside caused. I explained that home was very far from their dealership and I'd need to take a cab home and because of the inconvenience Jeep Bayside should pay for the trip and any other trip that stems from their carelessness. He eventually agreed that this is how the situation would be remedied. Unfortunately that night the key was never found and so I had to take an Uber home which cost a pretty penny. I called Jeep Bayside the next day to get an update on my car situation and to get some information regarding how I'd be reimbursed. A lady picked up the phone and told me that when a key is produced the car will be dropped off to my home location and gave me an email to send the receipts to for reimbursement. Fast forward, my car was eventually dropped off and I emailed the receipts to two different emails. No one responded back in regards to payment. This morning I called to follow up about reimbursement which is absolutely absurd being that Jeep Bayside caused all of this and this was their proposed reconciliation. I asked to speak to the manager, Bob Kennedy and was given the run around-"he's busy," "Can I get more information and I'll relay the message," "I can help you." I was never able to get a hold of him. Ridiculous! Because I could not get a hold of Mr.Kennedy I was forced to handle my situation with one of the reps over the phone. After taking my card numbers she stated that funds should be reimbursed soon. I really have little to no faith that the funds will be reimbursed at this point, as Jeep Bayside has proven to be extremely unprofessional. I thought about buying another car from Jeep Bayside but I have decided after this nightmare of a situation that I absolutely will not. I am extremely disappointed. More
This dealership is adding on $30000 over sticker price on a Durango Hellcat for market adjustment value. I understand the price of everything is going up ,but not 30 thousand dollars on a vehicle that just a Durango Hellcat for market adjustment value. I understand the price of everything is going up ,but not 30 thousand dollars on a vehicle that just shipped from the factory less than 3 weeks ago. More
They give the best service for your vehicle I will never take my vehicle to be service any place else from the time you enter the service desk to the time your vehicle is repaired you will be satisfied. I take my vehicle to be service any place else from the time you enter the service desk to the time your vehicle is repaired you will be satisfied. I been with Bayside Jeep for 10 years More
I went in during walk-in hours and was able to get my service done. Brian was very swift and helpful in listening to what work I needed done on the vehicle. Thanks for your help! service done. Brian was very swift and helpful in listening to what work I needed done on the vehicle. Thanks for your help! More
Had to take my car twice as first time nothing was done and my car kep having the same issue. Sucks! The service and my car kep having the same issue. Sucks! The service More
My car has been repaired 4 times in this workshop! Every time they say that it has been repaired, the abnormal noise problem has been solved, and finally I got the car. My car still has a serious abn Every time they say that it has been repaired, the abnormal noise problem has been solved, and finally I got the car. My car still has a serious abnormal noise! so rubbish More
It was a good experience. There wasn’t a long wait. My car was serviced efficiently. There wasn’t a long wait. My car was serviced efficiently. More