Bayside Chrysler Jeep Dodge - Service Center

This dealership. Bayside has the best service department i have ever experience. The representive name "Jay" has such excellent hospitality and very knowledgeable.Beca Bayside has the best service department i have ever experience. The representive name "Jay" has such excellent hospitality and very knowledgeable.Because of him i bought my son a 2022 dodge GT this.year. Thanks so much Bayside for having this type of Super Service department. More

The service department is very knowledgeable. They were able to diagnose my issues quickly and my truck was returned to me that same day. They were able to diagnose my issues quickly and my truck was returned to me that same day. More

Very good service, staff was professional and very helpful, over all very good experience, thank you! helpful, over all very good experience, thank you! More

The visit was great. My service contact was very attentive and communicative to my needs. My service contact was very attentive and communicative to my needs. More

Eric at the service desk was very helpful when I brought my car there. Thank you. my car there. Thank you. More

They were very prompt with the service. Even on a busy night they still managed to take care of my car before the approximated wait time. Even on a busy night they still managed to take care of my car before the approximated wait time. More

Very professional staff. Honest about wait time. Considerate and understanding customer needs. Keep up the good work. Honest about wait time. Considerate and understanding customer needs. Keep up the good work. More

Very professional and very nice to talk to and understanding from the owner to managers to the workers very nice understanding from the owner to managers to the workers very nice More

I came in a month prior because my start/stop system was not working. The first time the techs didn't ensure that it actually worked and sent me home with it still not working. I called a few weeks before t not working. The first time the techs didn't ensure that it actually worked and sent me home with it still not working. I called a few weeks before this appointment and the female on the phone had an incredibly rude and unprofessional attitude and did not want to make an appointment for me. I asked for a manager and she said she spoke to him and that I can bring it in on Tuesday. I asked if she needed any of my info and she said no that they had it. I show up Tuesday morning and as a I expected, I had no appointment. I went inside and the female at the front was apologetic but stated they were too busy to assist me. I asked for a manager and the manager Bob was also rude and unprofessional. I raised my voice at him asking him to not talk down to me because he laughed at me and told me "The world doesn't stop just because you show up." He also told me that I never spoke to him and that I couldn't have made an appointment. He doesn't know that I know there is another manager Tim. Bob is on such a power trip and was nor being apologetic for the service centers mess up. A tech named Eric was extremely helpful and even apologized for the way Bob spoke to me. He gave me his personal number and contacted me throughout the process. Bob said they couldn't take care of my car until 10pm. Eric had it done in 2 hours, he even came out with me to make sure it was actually working properly unlike the previous visit. Another customer came up to me outside and told me not to take their rude behavior personal, that that's just how they treat all their customers. Will absolutely never come back to bayside for anything, I'm appalled with the behavior of the employees to loyal customers. More

Wait was a little long but worth the wait service was excellent and the rep was very supportive excellent and the rep was very supportive More