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Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
4,361 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams.
Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you.
Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape.
We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,361 Reviews of Bayside Chrysler Jeep Dodge - Service Center
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March 19, 2021
Went to get an oil change and had a HORRIBLE experience. I was very upset that i dropped off my car at 5pm and was told that it should take an hour or so. It wasnt untill 830 pm when i called to check the s I was very upset that i dropped off my car at 5pm and was told that it should take an hour or so. It wasnt untill 830 pm when i called to check the status of my car and they said that it has been ready. I was told that the phone they had wasnt working and when i texted the number that had texted me they said that number doesnt work anyway. When i expressed me being upset when i got to the service center (almost 4 hours later from when i dropped the car off) Brandon Diaz acted very unprofessionally and was not accommodating. He did not have an answer as to why a simple oil change took 4 hours and continued to be rude and give an attitude. He only reiterated that he tried calling me one time and the phone did not work. A very lame excuse if you ask me, he also did not seem to care that i was displeased with my experience. I am not one to leave reviews or respond to surveys but my experience was very poor and i will not be returning back to this service center in the future. 4 hours for an oil change & rude responses from employees does not make for good customer service. What i will say to end this review is the female who was working at the computer, that answered the phone when i had called was very nice and tried to accommodate me. Unfortunately the person she brought for me to speak with was quite the opposite More
by CHRIS DEALMEIDA
Verified CustomerEmployees Worked With
Brandon Diaz
March 19, 2021
I have had two leases and I’ve always had a good experience. They are courteous, professional and very competent. I am very satisfied customer. experience. They are courteous, professional and very competent. I am very satisfied customer. More
by ialcantara3009
Employees Worked With
Brandon Diaz
March 18, 2021
Had an issue with oil change i had done. Tech had added an extra quart of oil during the oil change. Jay called me up to take care of the issue ASAP as well as take care of other warranty issues to make s an extra quart of oil during the oil change. Jay called me up to take care of the issue ASAP as well as take care of other warranty issues to make sure i was 100% happy with making them my new Jeep service dealer. More
by billshoe71
Employees Worked With
March 18, 2021
Brian was very thorough and knowledgeable. Told me everything that needed tended to on my car. Would highly reccomend Brian for my friends.Thank you. everything that needed tended to on my car. Would highly reccomend Brian for my friends.Thank you. More
by michal7844
Employees Worked With
March 18, 2021
Very professional services in all departments , I would definitely recommend bayside Jeep dealership to all my friends and family , and I will continue to be a faithful Jeep customer ! definitely recommend bayside Jeep dealership to all my friends and family , and I will continue to be a faithful Jeep customer ! More
by dommo924
March 17, 2021
Service department is always polite friendly they listen and try to help as much as they can never been unhappy with service will return without problem anytime i have a problem and try to help as much as they can never been unhappy with service will return without problem anytime i have a problem More
by LUZVALENTINE27
March 17, 2021
My repair and the customer service was excellent and I look forward to go back for my next service and their staff mechanic was helpful on understanding the problem thank you look forward to go back for my next service and their staff mechanic was helpful on understanding the problem thank you More
by DJSORB37
Employees Worked With
Sebastian Lee
