Bayside Chrysler Jeep Dodge - Service Center
Bayside, NY
Hours
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
4,355 Reviews of Bayside Chrysler Jeep Dodge - Service Center
Recall, lie tire psi, oil change Recall was taken care of well. Multi check is always appreciated. Oil change should last me 5000 miles because I always ask for the synthetic oil-good Recall was taken care of well. Multi check is always appreciated. Oil change should last me 5000 miles because I always ask for the synthetic oil-good! I was told that my tire had a nail in the side & I needed a new tire to match (due to my lease), but it had to be ordered. I was told I would be called when it came in, but never was. I called the next morning to make sure it was in before going to have it replaced & after at least 25 min was told to come in after 2pm or on the next day! Neither was possible, so I was told there are 30 cars ahead of me, (I asked & was told the day before that I didn’t need an appt!!!). I was livid!! Staff was NOT helpful until Bob Kennedy came out & took care of everything!!! I was out in no time with my new tire! He changed my whole attitude & my poor review to a very good one! He is definitely one of the good guys with a wonderful people person personality! He deserves a gold star and recognition!! Thank you Bob!!! More
Great experience and timely service The service center is always able to take me when needed and provides services in an effiective and timely manner. Brain always friendly and helpful. The service center is always able to take me when needed and provides services in an effiective and timely manner. Brain always friendly and helpful. More
Please be available I gave the 5 star rating due to there availability...i came back from a long road trip .. wanted to make sure .. things were good ... needed oil chang I gave the 5 star rating due to there availability...i came back from a long road trip .. wanted to make sure .. things were good ... needed oil change and Inspection.. they were go eat about my brakes.. great job More
Great staff and only place i get my serviced at or buy new Staff is super friendly and also very helpful to answer any questions i have regarding the care on my vehicle. I love this place cause i have a relati Staff is super friendly and also very helpful to answer any questions i have regarding the care on my vehicle. I love this place cause i have a relationship for many years from the dealership manager Edwin to financial dept to my main guy at the service area Brian that all of them have been like family to me and to this day only place i would trust for service to my Jeep and only place i would buy any car in the state of new york. wish i can them 100 star rating . Thanks everyone for always giving the highest respect to your customers and always being treated like a VIP 👍 when i visit to buy a new car or just service. I also like to thank the parts dept, the gentlemen that works there is a real nice guy and super friendly. More
NO replacement car while they fix the car I have 2019 Jeep Cherokee, it needs jump start after turn off. I understand they need time to fix the issue, but at the meantime, I need the a car to I have 2019 Jeep Cherokee, it needs jump start after turn off. I understand they need time to fix the issue, but at the meantime, I need the a car to drive, They (Joshua, Scott, Tim)can NOT even provide any type of the car. Just letting me to rent a car outside by myself and they reimburse $35 per day. Is this the right service for a leasing customer? More
Good features but fatal issues Very well run from a convenience perspective. Easy to get an appointment. No car line up outside, valets take your car. Very friendly and knowledge Very well run from a convenience perspective. Easy to get an appointment. No car line up outside, valets take your car. Very friendly and knowledgeable staff. Nice waiting room. But I’ve had 2 QA issues in both of my experiences with them. First was when I first got the car. Tire pressure was 26 pounds per the dashboard indicator. I checked with a gauge and got the same reading. I had to add 10 pounds of air to each tire to get to specs. No leaks. Then after my first oil change on the car the “oil change needed” indicator came on after I drove about 1,000 miles. When I called they said they must have forgotten to reset it. These are very basic items that should be covered by a checklist and reviewed before the car leaves the shop. To me it’s very sloppy and leaves the other work suspect. Very disappointing considering their other great features. More
Good service Good service. Didn’t have to wait long, Kevin was very friendly and informative. Will be back just for him. Good customer service, thank you Kevin. Good service. Didn’t have to wait long, Kevin was very friendly and informative. Will be back just for him. Good customer service, thank you Kevin. More
Great service! Great experience. Very polite and professional personnel..I took my son's first car, a Nissan Altima for multi inspection to make sure it a safe vehic Great experience. Very polite and professional personnel..I took my son's first car, a Nissan Altima for multi inspection to make sure it a safe vehicle.They were very thorough and helpful. I left very satisfied with my service experience and confident about about my new purchase.Thank you guys!! Awesome place!! More
Great servive department The service department personal was very professional and very helpful with my needs .They resolved my issues in a timely matter and also communicat The service department personal was very professional and very helpful with my needs .They resolved my issues in a timely matter and also communicated with me on the step by step process. More
Bad treatment from the people of the desk The people of the desk was very nasty and finally the Sir in the desk told me you have to come back. I had appointment The people of the desk was very nasty and finally the Sir in the desk told me you have to come back. I had appointment More