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Bayside Volkswagen

Bayside, NY

4.8
1,074 Reviews
Bayside Volkswagen - Sales 208-12 Northern Blvd., Bayside NY 11361 Bayside Volkswagen - Service 31 Water Mill Lane, Great Neck NY 11021 Bayside Volkswagen is conveniently located in Bayside, New York. Just a short drive from the Queens/Nassau border. As an authorized Volkswagen dealer, our first job is to make sure we meet all of your automotive needs. Whether you are looking to purchase a new or pre-loved Volkswagen, our dealership is working for you. Come see why we have been rated one of the highest in customer satisfaction. Rated #1 in New York for three years in a row, our dealership offers premier assistance not only in the showroom, but in our parts and service departments, which remain second-to-none! Whether you're just looking to pick up a part for your own project, or you're in need of service, our dealership offers a knowledgeable staff with state-of-the-art technology at their disposal. Bayside Volkswagen is home to a vast inventory of new and pre-owned vehicles. Our endless selection provides options for everyone! The Jetta and Passat are adored by Queens drivers, the Rabbit and Beetle are popular with Flushing drivers, and nobody goes wrong with the affordable price of the luxurious CC! Whatever your needs, we’re here to make your shopping experience hassle-free and pleasant with our professional sales and financing departments, and don’t forget that Bayside Volkswagen offers specials and incentives just for our online customers. Nevertheless, we hope you’ll visit us at both of our locations, our Parts and Service facility in Great Neck and our showroom in Bayside, for any and all of your needs.
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208-12 Northern Blvd.

Bayside, NY

11361

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Showing 1,074 reviews

March 13, 2013

I recently purchased a 2013 Passat from an out-of-state dealership. As I live in Little Neck I decided to develop a service relationship with Bayside VW. On 3/11 I scheduled an appointment for 3/13 @ 8am More

by VeronicaFey
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Albanese
Apr 03, 2013 -

Bayside Volkswagen responded

We are extremely sorry to hear that you were unsatisfied with your experience at our service department. Bayside Volkswagen prides itself on not only selling exceptional vehicles, but also repairing them with state-of-the-art equipment and Volkswagen certified technicians. Our service manager was disappointed to hear of your experience as well. He acknowledges that while our new service advisor gave you no incorrect information, he should've made a better effort to accommodate you, as one of our more seasoned advisors would have. In regards to your license plate issue, the out-of-state dealership who sold you the vehicle should have installed the front plate on your vehicle, as while they're not necessary in NJ - front plates are mandatory in NY and the dealer would've known that selling you the vehicle. When a vehicle is sold Volkswagen corporate will compensate the manufacturer for any costs, who in turn passes the savings on to the consumer. Unfortunately, if we haven't sold the vehicle to you, there is no reimbursement to the dealership and the customer incurs the costs. Again, we're sorry for not better accommodating your needs, but we hope that we have shed some light on this issue and that you will allow our dealership an opportunity to serve you again in the future, as we are still very much interested in building a relationship with you and customers like you.

February 26, 2013

everyone at the dealership spoke to us with courtesy and respect. There was no pressure whatsoever from anyone, and they were more than happy to accomodate our needs. More

by jabady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Villacampa
February 23, 2013

Marlene has always been professional and extremely nice. She has been my service advisor for three years. I feel that if I ever have a problem that I can call her and she will help us out. We recently had a More

by ps66land
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 23, 2013

We just traded in our 2010 Touareg in for the new 2013 model. We initially had an issue with our trade in price but were very happy when Marshall was able to meet where we felt we needed to be. He was a p More

by ps66land
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Rosen, Jeffery Villacampa
February 22, 2013

I formerly had a Mercedes from Helms Bros and I must say that my purchasing experience was excellent. Peter Paraskevov was extremely professional and courteous. He was very knowledgeable and provided me wit More

by pjoseph1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 17, 2013

As soon as I stepped into the dealership, I instantly knew that this was going to be a great experience! The showroom receptionist greeted me with a smile, as I checked out the specific car I wanted. Eve More

by Yanivmaximov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wigfall
February 06, 2013

Customer service was exceptional. The salesman Jeffrey and the entire team were friendly and cooperative. The pricing was great and they accommodated my needs. This was my second time leasing a car from t More

by ballocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 02, 2013

i just leased a 2013 VW Beetle and found it to be a very pleasant and efficient experience from start to finish. This is a very customer friendly and well run dealership. I would highly recommend anyone int More

by dwberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 30, 2013

We were very pleased with their service. We were greeted by Shahar. He was very knowledgeable about our vehicle choice. There was no pressure! He took the time to explain our options towards leasing or purc More

by rg5295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahar
January 29, 2013

I went in to buy a JETTA 2.5. I was taken on a test drive and received info on car. After that it was 'assumed' I was going to buy that very day and there was strong pressure put on by salesman as wel More

by kc4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jan 31, 2013 -

Bayside Volkswagen responded

Bayside Volkswagen is very sorry that you had an unpleasant experience at our dealership. We assure you that we strive to provide the most customer-oriented car-buying experience possible and vow to make buying a Volkswagen something to smile about. Additionally, you should know that several managers and salespersons have been recently removed for not committing themselves to this pledge. With that, we are sorry we didn't meet your expectations, but we hope that in the future you'll give us the chance to serve you and your automotive needs.

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