Bayside Volkswagen - Service Center

Thank you, you are the best Thanks to all for making things easy, it’s a complete pleasure working with the sales and service people. Thanks again and keep up the good work Thanks to all for making things easy, it’s a complete pleasure working with the sales and service people. Thanks again and keep up the good work More

once again, the service at Bayside VW goes above and beyond so my GTI is now at 64k miles, and needed some service to address oil leaking issues, Mustafa took care of the entire process, kept me in the loop as so my GTI is now at 64k miles, and needed some service to address oil leaking issues, Mustafa took care of the entire process, kept me in the loop as to the progress of the repairs, and most importantly, I got my car back and it feels brand new again also wish I knew the name of the tech that did the work, he deserves commendation as well More

engine gone Brought car in for Check engine code as VW Technical Service Bulletin stated. Specifically told them what to check. They said all was good. Engine sei Brought car in for Check engine code as VW Technical Service Bulletin stated. Specifically told them what to check. They said all was good. Engine seized a few months later from part they apparently never checked. Went there twice. Called constantly and was ignored until I tried from a different phone and got right through. Just typical ignore and hope they go away. I ain't going no where More

Simply the best!!! Wehave leased about 9 cars from Angelo and Jeff and they are STRAIGHT SHOOTERS!! No games or gimmicks. I have recommended numerous people to them. Ke Wehave leased about 9 cars from Angelo and Jeff and they are STRAIGHT SHOOTERS!! No games or gimmicks. I have recommended numerous people to them. Keep up the Great Work. Ana and Roland More

Volkswagen are you serious? Oh my, I never had this before. The dealership is rejecting me from repairs all the time. First my car was hit badly by someone, their full responsib Oh my, I never had this before. The dealership is rejecting me from repairs all the time. First my car was hit badly by someone, their full responsibility. Body shop spent over $10k to fix body part, so not any mechanical issues involved? Must be. My board light has different lights on and off, from engine light to flattire light to driving light etc. The one-year-old battery was dead two times in the month, and AAA driver told me there must be some loose connections which could even lead to fire. Your dealership said the engine light reason is the bad part under extended warranty, it's a free fix. But I am confused why the light is on this month, and it never happened before. I cant even make a copy of the key here because it's registered under my spouse's name, even I was given the authorization, and show the signature. My spouse just cant go there to order the key personally due to the distance. More

great service from drop off to pick up bob very happy w service dept replaced batt in my 2013 jetta tdi you guys allways make me feel welcome very pleased w your service dept dave the s/a bob very happy w service dept replaced batt in my 2013 jetta tdi you guys allways make me feel welcome very pleased w your service dept dave the s/a is very good at his job 3 years of great service and at this time will never service car any other dealer allways returned car spotless form drop off to pick up clean and well run service dept thank you kathy and carl tash long beach ny More

Great Service Team! I previously was going to another VW service center on Long Island and was not happy with the service we were receiving on our two Volkswagen's. Deci I previously was going to another VW service center on Long Island and was not happy with the service we were receiving on our two Volkswagen's. Decided to try Bayside Volkswagen's Service as we had bought our Tiguan from them back in 2010. Setting up our service appointment for our Toureag was quick and easy. Used the shuttle service to the LIRR and was on my way quickly. Herman was great at taking care of everything and will definitely continue to use them for future service needs. More

Satisfactory! Went in without a scheduled appointment!! Called Chris Albanese around 10:30AM, and explained that my 2013 VW CC needed an oil change. He told me to b Went in without a scheduled appointment!! Called Chris Albanese around 10:30AM, and explained that my 2013 VW CC needed an oil change. He told me to bring it in, which I did. I arrived at 11:47AM, and was out by 1:00PM!! I was shocked, and now I will be going to Bayside VW from this day forward. Chris was attentive, and he explained everything that was going on with the car. 25 point vehicle inspection, and top off all fluids. Well I'm grateful, and the little faith I had in some of the VW dealer service centers has been restored for now. Thank you Chris and your staff!!! Good people at Bayside!! More

Extra Mile Had a scheduled pickup on a Friday. After work, I ran into long traffic delays due to the weather. Called to inform them that I was running late and c Had a scheduled pickup on a Friday. After work, I ran into long traffic delays due to the weather. Called to inform them that I was running late and close to their closing time. The shop personnel stayed past closing in order to give my car to me. I do not live close and greatly appreciated this extra effort. Thanks to everyone More

An honest and efficient service department Took my car in for warranty work, Chris was excellent at explaining everything, he understood and listened to what my concerns and needs were. This is Took my car in for warranty work, Chris was excellent at explaining everything, he understood and listened to what my concerns and needs were. This is really the only decent VW Service department in the area. I've been burned by two other horrific VW Service departments so I'm glad Bayside exists for those of us that need better service. More