Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
637 Reviews of Beaver Toyota St. Augustine - Service Center
Made an appointment for an oil change at 9:00 am 10/4/24 and arrived 15 minutes early. Was then told it would be an hour and a half. I almost left. The service guy pointed to the yellow light which told and arrived 15 minutes early. Was then told it would be an hour and a half. I almost left. The service guy pointed to the yellow light which told him it would take an hour and a half. I don't give a xxxx about the yellow light. A 9 am appointment means 9 am. my car specs call for 4.5 quarts of oil, but I was charged for 5. How much oil was put in my car? If it was indeed 4.5 then I was over charged by 3.18. I was also charged 1.50 for DOC FEE PRIVACY. Is this to protect my information in your computers? If so, when your system gets hacked will you be refunding this money to everyone who paid it? I would much rather see a bottom line price for an oil change instead of this nickel and dime baloney like an additional 3% for paying the bill with a credit card. Young man Brian Cavey who took care of my car was outstanding. He got the oil changed and me out of there within 35 minutes. That's the way it should be. More
I love Beaver Toyota! Won’t take my cares anywhere else. Robert is the best. Won’t take my cares anywhere else. Robert is the best. More
Efficient, timely and well run. This dealership deserves the reputation that it has. I wi definitely get my service at Beaver in the future! This dealership deserves the reputation that it has. I wi definitely get my service at Beaver in the future! More
Everyone been very kind and making sure you understand what they are doing to your car what they are doing to your car More
Our first service was amazing. Everyone was very professional and friendly. The time for the service was very efficient. Everyone was very professional and friendly. The time for the service was very efficient. More
Ned is the best. He was very detailed when showing me the features. He listened to me and followed through. Also, the manager Jerry is amazing. He has always been ver He was very detailed when showing me the features. He listened to me and followed through. Also, the manager Jerry is amazing. He has always been very helpful and knows how to Wow us. This is our 4th time coming here because of this amazing service! Thank you! More
Hi, I really like the whole vibe of the dealership. Everybody seems to be very happy to work there and Peter in the service department is an absolute pleasure to work with. I would highly recommend thi Everybody seems to be very happy to work there and Peter in the service department is an absolute pleasure to work with. I would highly recommend this dealership to anybody and everyone that I know thank you guys so much. More
Outstanding customer service. Frank answered all of our questions and went beyond to make sure we had a great experience Frank answered all of our questions and went beyond to make sure we had a great experience More