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Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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607 Reviews of Beaver Toyota St. Augustine - Service Center
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November 26, 2023
I've taken my '18 4Runner into this dealership twice for routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my routine maintenance and oil change. Needless to say, both times after telling them to do what routine work needs to be done, I go home and search my VIN on their website only to find them saying "customer declined services" on things that are actually listed in the service guide for these vehicles. (things like front/rear diff service, 4WD service, transfer case service, etc.) They simply do not mention me needing these things done, but will quickly add to my vehicle's service record stating I "declined" the services. Today they got me to spend over $550 on unnecessary (as in, not recommended at all in the scheduled maintenance guide) services, didn't mention anything else that needed to be done. Come home, search my VIN, there are FOUR actually needed services they said I declined. They literally told me I needed my AC flushed and cleaned out due to mildew/bacteria, and this was marked as "requires immediate attention" in their inspection. My AC and heat have worked 100%. I have less than 50k miles on this car. The car still had that "new car smell", now it smells like chemicals because I was dumb enough to buy into this dealership's xx. The only positive is the service guy was nice, probably because he saw me for the sucker I am and figured he'd make the dealership an extra buck while neglecting actual routine maintenance that is recommended by Toyota. Will be taking my vehicle elsewhere in the future. More
by georgequinnell
Employees Worked With
November 09, 2023
Moved from North East and this is the first time went to Beaver Toyota. Super customer service. Louis from Service department took care of our Camry. I am so thankful. He did a great job. Beaver Toyota. Super customer service. Louis from Service department took care of our Camry. I am so thankful. He did a great job. More
by Gnukala01
Employees Worked With
Louis
November 06, 2023
Fast, reliable service. Upfront honestly, no hidden or surprise fees. Courteous and knowledgeable staff and technicians. Easy appointments and no hassle in and out! Upfront honestly, no hidden or surprise fees. Courteous and knowledgeable staff and technicians. Easy appointments and no hassle in and out! More
by timothyyost
Employees Worked With
Scott Ferrell
November 06, 2023
Service was great they got me in and out very quick awesome service 5 stars awesome service 5 stars More
by Jon89
Employees Worked With
October 30, 2023
Took my car in for a nail in the tire repair. When I returned to pick up my car, my tire was repaired and MY CAR WAS WASHED! Also there was no charge due to a credit I had. WOW ... Bob REALLY When I returned to pick up my car, my tire was repaired and MY CAR WAS WASHED! Also there was no charge due to a credit I had. WOW ... Bob REALLY WOWED ME THIS TIME. More
by Sweet Sue
October 26, 2023
The folks at Beaver Toyota always give fast, friendly service and the work is excellent. I highly recommend this dealership for sales and customer service. service and the work is excellent. I highly recommend this dealership for sales and customer service. More
by gjnt80
Employees Worked With
