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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
596 Reviews

596 Reviews of Beaver Toyota St. Augustine - Service Center

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September 20, 2021

Lots of vehicles to choose from, great prices, great financing. Exceptional service department, both timely and thorough. Clean comfortable lounge. Very friendly staff. More

by JG5157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Centeno
September 17, 2021

Everyone at Beaver Toyota have always been nice, polite, and very eager to help in any way. I have bought 4 Toyota cars from Beaver Toyota and been WOWED from salesmen to service folks every time. This time More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Caroul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Centeno, Buddy Love
August 17, 2021

OurTundra had a problem husband was out of town spoke to service immediately sent me to John in Finance EXCELLENT RESPONSE! Under an emergency!! Thank you all for the AMAZING Help when the out of Town TOYOT More

by Rebeccalbradsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Cameron, John Hughes
Aug 18, 2021 -

Beaver Toyota St. Augustine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. We love hearing feedback like yours. We are glad the team took such good care of you.Thanks again for choosing Beaver Toyota St. Augustine.

July 29, 2021

Bought my last 2 vehicles from them always courteous customer orientated and will do whatever it takes to get the deal and make the customer happy More

by bumpus89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
July 28, 2021

Did not have to wait very long at all. Got there on time and performed yearly maintaince in about an hour. Would have liked vehicle cleaned but of course I didn't request it.😊 More

by Sharonmarchetti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

Rusty very attentive. Listened to all my requests. Went above and beyond finding the right car for me. Never felt pressured (very important!) Everyone worked together, sales, finance & insurance. Highly More

by Katzorins52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madonna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Insurance gentleman , Rusty Menshouse
July 05, 2021

Great service. Pleasant atmosphere. Clean waiting Great service. Pleasant atmosphere. Clean waiting room. Friendly people working there More

by edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Centeno
Jul 16, 2021 -

Beaver Toyota St. Augustine responded

Thank you for sharing your experience with us! We're happy to hear it went well while we had your vehicle in for service with us. We truly appreciate your feedback!

June 30, 2021

Cameron was very helpful and professional and honest. He provided the needed knowledge of the cars functions. He was available to answer all of our questions. More

by dlaw1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shemwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Beaver Toyota St. Augustine responded

We are so glad to hear that Cameron and our team took such good care of you and thank you very much for your business.

June 24, 2021

Great friendly service. I had a problem with a leak. It was not covered by warranty, but they went the extra mile to help me. My Tacoma is just shy of 3 years old. Very low mileage, therefore they made an More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Beaver Toyota St. Augustine responded

Dean, Thank you for sharing your experience with us! We're happy to hear it went well while we had your vehicle in for service with us. We truly appreciate your feedback!

June 16, 2021

The service I received was very sub standard, after scheduling an 1100 appointment I sat for an hour and realized my vehicle was still sitting in the lot and clearly this was taking longer than I expec More

by jdcwo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chad Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Beaver Toyota St. Augustine responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to change your mind and show you a WOW experience that we want everyone to have.

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