Beaver Toyota St. Augustine - Service Center

Service is awesome This place is getting better by the visit. I feel so confident in leaving my truck for service anytime and trusting my advisor . Setting appt was such This place is getting better by the visit. I feel so confident in leaving my truck for service anytime and trusting my advisor . Setting appt was such an ease with Hayley and Steve is always the best More

Service-Maintenance Kathy in service is very helpful and professional. She always give good service and gets me the shuttle van back and forth to my office. Kathy in service is very helpful and professional. She always give good service and gets me the shuttle van back and forth to my office. More

FALSE ADVERTISING AND EXTREMELY RUDE MANAGERS WE BOUGHT A USED 2014 CAMRY THAT CAME WITH LIFETIME BATTERY REPLACEMENT. WE WHERE TOLD AT ANOTHER DEALERSHIP THAT THE BATTERY WAS BAD AND NEED TO BE WE BOUGHT A USED 2014 CAMRY THAT CAME WITH LIFETIME BATTERY REPLACEMENT. WE WHERE TOLD AT ANOTHER DEALERSHIP THAT THE BATTERY WAS BAD AND NEED TO BE REPLACED, SO WE DRIVE AN HR AND A HALF TO BEAVER FROM SOUTHERN GA ONLY TO BE TOLD BY THEM THAT ITS STILL GOOD. SO TO DAY THE BATTERY DIES AND WE CALL TRYING TALK TO A GM OR SOMEBODY HIGH UP THERE SO WE CAN RESOLVE THIS AND GET A BATTERY TO US SOMEHOW, REMEMBER WE ARE AN HR AND A HALF AWAY. WELL ALL WE GET FOR A MANAGER IS THE SALES MANAGER THAT CALLS US A LAIR AND WHEN WE HANG UP THE PHONE SEND US A TEXT STATING "WHEN SOME IS TRYING TO HELP YOU YOU SHOULD STAY CALM" OK FOR ONE HOW CAN SOMEONE STAY CALM WHEN YOU ARE TOLD NO OTHER MANAGERS ARE IN AND ONLY THE SALES MANAGER AND THEN HE CALLS YOU A LAIR. I HATE PLACES LIKE THIS THAT TAKE ADVANTAGE OF PEOPLE!! AND THIS ISNT THE ONLY PROBLEM WE HAVE HAD WITH BEAVER!! THEY REALLY KNOW HOW TO WOW YOU WITH xxxxTY CUSTOMER SERVICE More

I came for service, not to buy I brought my 2018 Tundra Crewmax in for 8000 mile service. I hadn’t even made it to the coffee pot before being asked about trading up to a new vehicl I brought my 2018 Tundra Crewmax in for 8000 mile service. I hadn’t even made it to the coffee pot before being asked about trading up to a new vehicle. 🤦🏼??? I can’t even count how many times I was asked about purchasing a new vehicle in the time it took to change the oil, rotate the tires and update two open computer recalls. That type of “high sell” environment is uncomfortable and stressful to service customers. My service advisor was helpful and kept me updated. When my truck service was complete, I couldn’t find it in the parking lot. It had been parked amongst the trucks in the used vehicle lot. I’m handicapped, so that was quite inconvenient. I was also very disappointed to see that once again my truck hadn’t been washed when serviced. I believe in taking my vehicle to the dealer for service, and I drive past two other Toyota dealers to get to Beaver with my truck. I’m questioning my decision now, as I most certainly was not “wowed.” More

Great Customer Service The customer service was excellent! My car arrive at Beaver Toyota via tow truck. Chad was my service advisor and provided detailed information and he The customer service was excellent! My car arrive at Beaver Toyota via tow truck. Chad was my service advisor and provided detailed information and helpful suggestions throughout the entire repair of my Camry. More

Service Fast efficient service well organized with friendly people good prices and comfortable waiting area. Was updated on the status of the service and was Fast efficient service well organized with friendly people good prices and comfortable waiting area. Was updated on the status of the service and was out of there in good time. More

Service Always first class service from the entire team and quick too! It’s great to be able to drop your car off and know the proper maintenance is being don Always first class service from the entire team and quick too! It’s great to be able to drop your car off and know the proper maintenance is being done to make the car last. Thanks Beaver Toyota! More

professional and courteous Beaver Toyota has been a wonderful dealership to do business with. They really do go the extra mile to make sure you are happy with their service. Beaver Toyota has been a wonderful dealership to do business with. They really do go the extra mile to make sure you are happy with their service. More

Service Great service, we did have an issue, problem was resolved. Customer service was excellent. My entire family uses the service department, owns and ha Great service, we did have an issue, problem was resolved. Customer service was excellent. My entire family uses the service department, owns and has owned Toyotas. I’ll be back! More

Excellent customer service “Big Jason” is very prompt, friendly and courteous. He follows through and makes sure the customer is happy. I have been very impressed since I purcha “Big Jason” is very prompt, friendly and courteous. He follows through and makes sure the customer is happy. I have been very impressed since I purchased my 2017 Camry XSE new from dealership. From the time you walk in everyone is friendly and respectful. The environment is wonderful while you are waiting. Food, drinks, charging stations, variety of seating options etc. I have recommended Beaver Toyota to friends and family. Never been disappointed. More