Beaverton Hyundai
Beaverton, OR
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Talk about a stereotypical GM. We came in on a Sunday in 100 degree weather and he was racing down the dealership in his Polaris. We overheard him talking about how he had to keep We came in on a Sunday in 100 degree weather and he was racing down the dealership in his Polaris. We overheard him talking about how he had to keep his “toy” at the dealership so his wife didn’t see it. We should have known and left at that time, but my wife had her heart set on her dream car after earning a promotion and bonus at work. We just walked by and kept looking at cars. We had an amazing experience with the sales rep and went through the purchasing process, that’s when it all went downhill. The sales manager (Mladen - Stay away from this one) was misogynistic and disrespectful to my wife and a stereotypical slick talking car salesman. I caught him in two lies. First one was about the car being under 30 days on the lot (it’s been there for two months, and it’s public knowledge), second about our trade in at CarMax. We walked out and decided to sleep on the decision. That next day I talked to the salesmen and he asked us to come back in to work things out. He said, my GM wants to talk to you and he will call you in 20 minutes. Well he never called. I talked to the sales rep and he said, “he’s here, he should have called” so I called the 800- number and was told by another rep he wasn’t in. Me, calling xx, called back in, talked to a new rep and confirmed he was in the building, but was in a meeting. Dave never called me or communicated with me, like a coward, he had his sales guy text me saying the car was no longer available for my wife to purchase. What kind of GM doesn’t even attempt to communicate with a paying customer? Luckily for us, we know how to use the internet and found the exact same make/model/features on my wife’s car at $4500 less. We are proud owners of a new Hyundai and unfortunately will never be back to Beaverton Hyundai, down the street from us to buy a car. DO NOT BUY A CAR FROM THIS DEALERSHIP. There are a ton of great Hyundai dealerships that will take care of you and treat you like a human being. More
Scott in Service Department very attentive to my concerns and resolved the issue to my total satisfaction. Even provided a loaner car which was much appreciated. and resolved the issue to my total satisfaction. Even provided a loaner car which was much appreciated. More
I traded in a car to this dealer over 2 years ago. I was not advised to keep my plates or have them transferred to the new vehicle. The dealer sold the car at auction, and did not file anything with D I was not advised to keep my plates or have them transferred to the new vehicle. The dealer sold the car at auction, and did not file anything with DMV. The auction sold the car to an individual (unknown to me). The individual has never registered the vehicle and has gotten multiple speeding tickets and has had at least two accidents. Each time I am notified as the 'owner.' I filed the sale with DMV, but since he never registered it, I show as the last known owner. The dealer should have filed the ownership change with DMV; it's unreasonable that they can bypass this and also that the auction can bypass this step. While they may be within their legal rights, they are not within their ethical rights. The transaction for the dealer to transfer the plates to the new car is simple and $6. I have asked repeatedly for assistance as this nightmare will not end. They have been responsive and have tried to help, but this could have been prevented. Additionally, information should have been filed with DMV by either this dealership or the auction. Please never ever leave your plates on any car you sell or trade. I have no visibility to who the auction or the end purchaser are, so I can only try to get the story out there to prevent this happening to someone else. More
I've had a great experience from the time I bought my car. Sales team is great and dealing with the service teams has been easy. car. Sales team is great and dealing with the service teams has been easy. More