Beck Ford
Palatka, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Joel does an amazing job with taking his time and making you feel welcome throughout the entire process of purchasing our vehicle. you feel welcome throughout the entire process of purchasing our vehicle. More
These folks go out of their way to make your deal happen in the most painless way possible. Honest people who deliver great service! in the most painless way possible. Honest people who deliver great service! More
They did everything they could to get the deal I wanted and gave me what I needed for my old truck. and gave me what I needed for my old truck. More
I bought a 2021 Dodge Ram 1500 truck on Monday 10/12 from Wyatt, even bought the extended three year warranty. Four days later, Friday 10/16 morning on my way to work the truck blew up, engine overheated. Ha Wyatt, even bought the extended three year warranty. Four days later, Friday 10/16 morning on my way to work the truck blew up, engine overheated. Had it towed back to Beck Ford for service. They advised they could not diagnose it til Monday 10/19. I spoke to Wyatt about a loaner vehicle to drive until then. He advised they could not provide a loaner til the next day, Saturday. I advised that is unacceptable, I need a vehicle now to get home and back to work. He said there was nothing he can do. I spoke to a manager named PJ, he advised the same thing. No loaner til tomorrow. This is very poor customer service. This company should provide customers with a vehicle on the spot, even if they have to call a rental company and then pay for it. Customers who spend thousands of dollars for a vehicle that breaks down just a few days later should be provided with guaranteed vehicle service. Shame on Wyatt and PJ for not providing better customer service. Shame on Beck Ford for not providing better customer service. More
My car is a 2004 and they are the only ones who ever serviced it! No Complaints! serviced it! No Complaints! More
Warranty repair was done on my new Aviator very quickly. Diagnosed it on the first day in shop, ordered part, next day part came in and it was installed. They washed my vehicle and it was returned promptly. Diagnosed it on the first day in shop, ordered part, next day part came in and it was installed. They washed my vehicle and it was returned promptly. Great communication through out the entire process. Highly recommend. More
Service was performed in a timely manner and customer service was outstanding. Look forward to my next visit service was outstanding. Look forward to my next visit More
Had truck for over a week repairing ac system only made one attempt to do recall which was unsuccessful due to Internet access,never any other attempt during entire week of having my truck, after I got tru one attempt to do recall which was unsuccessful due to Internet access,never any other attempt during entire week of having my truck, after I got truck back I had no Bluetooth system working which worked just fine when I dropped it off, after 2 days of having my truck again I was told it would be 1200$ to fix ,when I spoke to the service manager about it he was rude and told me it's not his problem I needed to pay to fix it. I will not pay to fix something I didn't break that worked properly when I dropped it off , I also asked why they didn't complete my recall when they had my truck for over a week , he again said they didn't have Internet service when they attempted it and I asked did you not have Internet service for the entire week you had my truck he said no just the one time we attempted the recall, I asked isn't that irresponsible considering you had my truck for over a week to not do the recall or attempt it again over that time time period he agreed it was irresponsible of them but still never asked to bring it I'm so they could correct it , I paid 4900$ to have my ac repaired and now have no Bluetooth or sync system operating in my truck and all I was told was it's not our fault when it operated perfectly before I dropped it off, moving forward I will definitely take my business to an out of town dealership not associated with beck auto group More
I appreciate the professional and timely service. I purchased my vehicle at Beck Ford and I continue to bring it back there for service. Thank you. I purchased my vehicle at Beck Ford and I continue to bring it back there for service. Thank you. More



