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Beck & Masten Buick GMC South
Houston, TX
2,938 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,938 reviews
May 10, 2025
The dealership was nice and clean easy to find and was fully staff so you was always asked if someone can help you. fully staff so you was always asked if someone can help you. More
by 3500
Employees Worked With
May 09, 2025
Worst service department I’ve ever dealt with this is this second time I’ve had to deal with the horrible service from them got my vehicle January 2024 march 2024 had to take it back to get major engine this second time I’ve had to deal with the horrible service from them got my vehicle January 2024 march 2024 had to take it back to get major engine work done that took them 2 weeks saying they were waiting for parts to come. Fast forward February 2025 not even a year later same issue again dropped it off February 17th didn’t get my vehicle back until march 30th. Service advisor Rocio had horrible communication skills constantly having to call and try to get updates on what was going on with my vehicle no answer from advisor no call back after leaving message after message having to call and speak with different managers and other advisors only getting excuse after excuse as to why it’s taking so long and when I finally did hear from my advisor it was always a text message until I had to tell her not to text me about my vehicle anymore call me like a normal person. Tried to get a loaner because that was included in my warranty only excuses about no cars and this and that about a wait list but you’re working on my vehicle. Finally a week before the engine is replaced I get a loaner car which they said they would cover but when I drop it back off I get charged $244. After the 1st time I would have never went back but the warranty company told me since they did the 1st repair I had to take it back to them but after this time I would never go back to beck and masten south service department not even for and oil change worst customer service I’ve ever experienced More
by Majo
May 09, 2025
I just got a 2025 GMC Sierra SLT from Rafael Benavides, Great Service. Will definitely be back for my next vehicle. Great Service. Will definitely be back for my next vehicle. More
by Matjr7
Employees Worked With
May 09, 2025
Robert’s was very helpful and the whole team was amazing. Could not have asked for a better car buying experience Could not have asked for a better car buying experience More
by Selsaid78
May 09, 2025
Friendly but they try to charge me for a CT effect fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they fccX xc"shop charge" that I have never paid and I have done servic before. They removed it because they couldn't justify it. But the reason that they gave me didn't make sense. Check your receipts when getting service done! More
by Frank90
Employees Worked With
May 03, 2025
Professionalism and curtious in the services. Answered every question I asked and if they didn't know the answer the service rep got it for me. Love commning to get my vehicle serviced here. Sati Answered every question I asked and if they didn't know the answer the service rep got it for me. Love commning to get my vehicle serviced here. Satisfied customer! More
by rickster200587
Employees Worked With
Jessica Setts
May 02, 2025
Made a purchase from B&M living 4 hours away and they made it seamless. Consistent with answering questions and great communication all the way through. By far one of the best dealerships I have dealt wi made it seamless. Consistent with answering questions and great communication all the way through. By far one of the best dealerships I have dealt with. More
by CHRIS_LAMONACA
Employees Worked With
May 02, 2025
Ask for Maximo and Earl! I’ve gone to this dealership for 4 years and I’ve never had a better experience than I did with Maximo and Earl. They took care of me like family and I’ve gone to this dealership for 4 years and I’ve never had a better experience than I did with Maximo and Earl. They took care of me like family and I’d recommend those 2 to anyone. More
by Laurel
Employees Worked With
Maximo, Earl
May 01, 2025
Had a very good experience at the dealership very good sales lady nice will return sales lady nice will return More
by batmanxavier@yahoo.com
April 30, 2025
Thanks Rafael Benavides for helping me with my 2025 Gmc Sierra Denali. Will all my friends and Family. Sierra Denali. Will all my friends and Family. More
by Mariaarmenta27
Employees Worked With
