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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,963 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,963 reviews

June 01, 2025

Exelente servicio trabajan muy bien y no se tardan tanto muy atentos al servicio del cliente More

by luiscervantes32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz castillo
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June 01, 2025

The customer service was excellent. Cody assisted me with my purchase and did an outstanding job helping me select my new truck. More

by ljg_12304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025

I had a pleasurable experience at Beck & master Buick GMC. The whole staff was very professional helpful and treated me well. Your sales person Cody Dingman did an excellent job as well. I would definite More

by Johnjlopez08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Dingman
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May 31, 2025

The service provided was excellent and in a timely manner. The people were nice and very helpful More

by raul_05_flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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May 31, 2025

Lots of inventory and great people! Very attentive and put in the work to make it happen! More

by torresy43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Esquivel
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Jun 01, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2025

Not great I feel like I got a new injector without a compression test. Was told 3-4 days and it was two weeks. The vehicle is exactly the same as when I took it in. I paid $1289 and nothing is fixed.ver More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claudia and Elvin
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May 28, 2025

Very Proffisional and Helpfull Rasie Hernadez took there time to help us out very sanctifies More

by Gc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernández
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May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rasie here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

This dealer had was very friendly. They were helpful finding us the perfect truck for our family More

by saucedadaniel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2025

Service was great. Per invoice multi point inspection done but no breakdown of MPI noted. More

by prettyangel_374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Ben Richert General Manager nrichert@Group1Auto.com

May 25, 2025

They fixed my warranty work in a timely manner and provided a rental car. They kept me up to date on progress. More

by costanalyst111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Rosie.
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May 27, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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